Customer Success Manager

3 hours ago

Manila, National Capital Region, Philippines Canapii Full time ₱400,000 - ₱800,000 per year

Join a rapidly growing global company delivering innovative digital event solutions to clients worldwide. As a Customer Success Manager, you'll play a hands-on role in managing multiple projects, ensuring client success, and driving business growth. This position offers the opportunity to make a measurable impact on our clients while contributing fresh ideas to enhance event experiences.

Key Responsibilities:

  • Manage client accounts and provide dedicated support
  • Oversee smooth onboarding processes
  • Assist with event rehearsals and client preparation
  • Collaborate with Event and Digital teams for customer success
  • Identify networking and business expansion opportunities
  • Support sales with creative input for event packages
  • Meet and exceed quarterly sales targets
  • Develop new business opportunities in "new-name" accounts

Qualifications:

  • Minimum 2 years' experience in account management, digital sales, or event management
  • Excellent written, verbal, and presentation skills
  • Highly motivated with strong organizational skills
  • Positive "can-do" attitude and ability to thrive in a fast-paced environment

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