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Site Reliability Engineer

2 weeks ago

Manila, National Capital Region, Philippines Braintrust Full time $20,000 - $50,000 per year

Job Description
*Compensation range varies off level of experience:*
Jr SRE $12k-$18k/yr, Intermediate: $20k-$30k/yr, Senior: $35k - $50k/yr

Some travel may be required.

*Card payment domain knowledge/experience is key:*
Our client, a global Business Process Outsourcing (BPO) businesses is looking for Site Reliability Engineers (SRE) to support their client, a global payment technology company that provides platforms to consumers, businesses and organizations to make electronic payments. The successful candidate will be responsible for ensuring site reliability & performance, monitoring & alerting, and supporting emergency response situations. This would require working closely with software engineers, DevOps and product teams to maintain robust infrastructure and automation that supports mission-critical applications.

The ideal candidate creates a bridge between development and operations by applying a software engineering mindset to service management. We are seeking an individual who is highly motivated, intellectually curious, and seeks out opportunities for improvement.

*The Role:*
This role involves working with a team of talented SREs/DevOps Engineers to support highly scalable services. Responsibilities include:

  • Responsible for pipeline build and maintenance in accordance with

the clients tooling and conventions.

  • Participate in the software development lifecycle, working closely with the

development team to ensure that designed solutions meet non-functional

requirements such as availability, performance, security and

maintainability standards.

  • Maintain services through monitoring of metrics, system health, and

analysis of reports.

  • Provide support for production and in-house systems. Participate in on-

call Production support rota.

  • Incident management, on call support and root cause analysis conducting post incident reviews and 5-Whys analysis.
  • Remediate system vulnerability , security and resiliency measures.
  • Improve process and systems within the Program.
  • Lead incident management efforts by proactively monitoring and analyzing ISO 8583 financial transaction messages across the 4-party payment model (Cardholder, Merchant, Acquirer, Issuer).

*Skills & requirements:
MIN 2+ years of experience*

  • Card payment domain knowledge (mandatory)
  • Experience with CI/CD and Build pipelines using Jenkins.
  • Experience in public and private Cloud offerings (PCF, Azure, AWS etc.).
  • Knowledge of NoSQL & SQL databases such as Mongo / Oracle/

Postgres.

  • Experience and knowledge of managing distributed systems and working

with microservices.

  • Familiarity with Unix tooling, with strong scripting skills
  • Exposure to working with Monitoring and Alerting tools such as Splunk,

Dynatrace

  • Proficiency in one of the following: Python, Java, GO or equivalent.
  • Familiarity defining SLO's and SLA's
  • Prior experience of working in an SRE/DevOps team and excellent understanding of SRE/DevOps principles.
  • High degree of initiative and self-motivation, with a willingness to take on

challenging opportunities.

  • Excellent communication and relationship building/collaboration skills.