Site Reliability Engineer

6 days ago

Manila, National Capital Region, Philippines HGS Offshore Staffing Solutions Full time ₱2,000,000 - ₱2,500,000 per year

SENIOR SITE RELIABILITY ENGINEER

POSITION OVERVIEW

We are seeking an experienced Senior AWS Site Reliability Engineer to join our cross-functional

cloud platform team. Working alongside a diverse group of DevOps and Site Reliability

Engineers, you will combine deep technical expertise in AWS cloud infrastructure with strong

leadership capabilities in incident response and system reliability. In this role, you will be

instrumental in leading incident response, maintaining, optimising and scaling our cloud

infrastructure while ensuring exceptional system reliability and performance.

KEY RESPONSIBILITIES


• Lead incident response from initial detection, real-time mitigation, root cause analysis,

post-mortem documentation (using Incident IO) and implementation of lessons learned,

with a focus on continuous improvement.


• Develop and execute comprehensive incident response strategies to minimise

downtime and business impact


• Participate in a 24/7 on-call rotation to ensure continuous system availability


• Implement and maintain comprehensive observability solutions using Cloudwatch,

DataDog or similar monitoring platforms


• Maintain, improve, and optimise AWS infrastructure using Terraform while ensuring

scalability, reliability, and cost efficiency.


• Continuously assess and enhance AWS infrastructure to optimise performance and cost

effectiveness


• Monitor and optimise serverless technologies including AWS Lambda and API Gateway

for peak performance and cost efficiency


• Monitor and maintain ECS Fargate deployments for containerised applications, ensuring

optimal resource utilisation


• Collect and analyse metrics to identify resource consumption, abnormal behavior, and

potential performance bottlenecks


• Configure and manage alerting, dashboards, and automated monitoring across

distributed systems


• Foster improved collaboration between development and operations teams by

implementing SRE practices

REQUIRED QUALIFICATIONS


• Previous experience in a DevOps or SRE role


• Exceptional written and verbal communication skills


• Proven experience in incident response and 24/7 on-call responsibilities


• Expert-level knowledge of Infrastructure as Code, primarily Terraform (demonstrated

experience with other IaC tools will be highly regarded)


• Expert-level knowledge of AWS compute infrastructure


• Proficiency in automation tools and scripting languagesSENIOR SITE RELIABILITY ENGINEER


• Strong understanding of monitoring, metrics collection, and performance analysis


• Expert knowledge of observability and monitoring platforms such as DataDog, New

Relic, Prometheus, or similar tools


• Experience with log aggregation, APM (Application Performance Monitoring), and

distributed tracing


• Excellent collaboration abilities and capacity to work effectively in cross-functional

teams


• Strong analytical and problem-solving skills


• Demonstrated ability to work autonomously and take ownership

PREFERRED QUALIFICATIONS


• Experience with (highly desirable)


• Background in payments and PCI compliance environments (highly desirable)


• AWS certifications


• Experience with container orchestration and microservices architecture


• Knowledge of security best practices in cloud environments

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