Healthcare Project Management

Position: Project Management & Implementation Specialist

Employment Set Up: 100% WFH / Remote

Initial Contract: 6 months with Potential to Convert to Full Time role

Start Date: ASAP

Shift Schedule: GY Shift (EST Time Zone)

About the Role & the Team

The Business Operations & Analytics team helps the company monitor performance, understand key business drivers, and make data-driven decisions to optimize operations and accelerate growth. In addition, the Project Management & Implementation specialist, works directly with individual departments to coordinate efforts improving existing workflows, expanding the leverage of technology and evolving our products. The Project Management & Implementation Specialist will lead organizing, evaluating, planning, and implementing, improvements to existing operational process designs and Net new initiatives across multiple departments.

Key Responsibilities

• Lead & support process planning and improvement initiatives across multiple business divisions in support of strategic and operational efficiency efforts
• Process Improvement & Project Implementation support includes root cause and gap analysis, design/scoping, business modeling, cross-functional alignment, documentation, implementation project management, and performance monitoring to ensure that people/process/technical solutions align with strategic initiatives
• Ensure the timely delivery of project results that meet or exceed agreed-upon metrics or goals
• Experience in change management, stakeholder management, and influencing people without authority
• Facilitate and support business case development process to identify and quantify the impact of changes on various functions and processes throughout the company to achieve business objectives
• Create and maintain strong working relationships across the Company to foster awareness of operational efficiency efforts and the impact of process design and improvement projects
• Assist with and assess processes against compliance and quality standards

Minimum Qualifications:

• 3-5 years of experience in healthcare project management, new initiative implementation and/or integrations of acquisitions; including process documentation, project planning & management, cross-functional alignment, and metrics tracking
• Knowledge and understanding of Business Process Engineering standards/protocols
• Strong Leadership skills
• Mastery of Google Suite, Microsoft Office, etc. (especially PowerPoint/Slides and Excel/Sheets)
• Strong interpersonal and written/ oral communication skills, with the ability to communicate effectively across functions and levels of management
• Strong attention to detail and organization skills
• Action-oriented and entrepreneurial mindset

Must-Haves (Non-Negotiables)

• Minimum 3 years of healthcare experience
• Must work Eastern Time hours
• Clear English communication with minimal accent issues (client-facing role)
• Strong soft skills: proactive, independent, and able to take ownership of tasks (e.g., scheduling meetings, leading agendas, preparing presentations)
• Immediate availability for onboarding

Nice-to-Haves

• Medicaid experience (highly valued but not required)
• Strong presentation skills and ability to prepare materials daily

Preferred Qualifications:

• Healthcare experience (Healthcare services, Health system or Large ambulatory groups)
• Lean Six Sigma certification (e.g., yellow belt, green belt, black belt, master black belt, or other)
• Operating or analytics experience at a high-growth company
• Proficient in BI reporting tools (Tableau, Looker, or PowerBI)
• Domain knowledge or expertise in Medicaid is a huge plus