Global Sales Manager

Founded in November 2019, EmpowerU, Inc. has rapidly evolved from its origins within a leading global brand's tele-service support group to become a standalone entity renowned for its exceptional service delivery. Our organization is driven by a culture that emphasizes resilience, excellence, and a strong sense of community. We prioritize the well-being and professional development of our team members, treating each one as a valued internal client. This approach ensures excellence in service delivery and fosters meaningful relationships with all stakeholders.

Core Values:

EmpowerU, Inc. is anchored in four fundamental values, known as the 4Cs: Care, Communication, Camaraderie, and Commitment. These principles guide our interactions with clients and among team members, ensuring a cohesive and supportive work environment.

Care: Our dedication to exceeding client and stakeholder expectations is paramount.

Communication: We maintain transparent and continuous communication to provide exceptional support.

Camaraderie: We foster a culture of inclusivity and unity, making our workplace feel like a second home.

Commitment: Our unwavering pursuit of excellence defines our approach to every task.

Who We're Looking For:

We're seeking a strong, strategic, and highly-driven Global Sales Manager to lead a high-performing remote outbound sales team. You bring at least 5 years of proven experience in sales leadership, particularly with remote, distributed agents, and thrive in a high-pressure, high-ticket sales environment.

This is a hands-on, data-driven, and results-focused role that involves more than just closing deals. You'll be building, managing, and scaling a global sales engine—leading new client acquisition, cancellation saves, cash collections, and performance training and coaching across time zones.

If you're comfortable managing top-performing sales representatives, while keeping them aligned, engaged, and exceeding goals—this is your next leadership move.

What You Bring to the Table

• We need someone who leads from the front—calm under pressure, firm but fair, and capable of holding teams to a high standard.

• Must demonstrate exceptional reliability and ownership—able to meet tight deadlines with minimal supervision.

• 5+ years of sales leadership experience (pref. solid outbound sales), preferably managing fully remote teams.

• The candidate should have no less than 5 years of experience in sales, with solid background specifically in outbound telesales, ideally at a senior manager level.

• Proven track record in sales training, coaching, and scaling remote sales agents to hit high-performance targets.

• Understanding of virtual collaboration tools, CRMs (e.g., Salesforce, Go High Level, Aircall), and remote communication best practices.

• Outstanding communication skills in English—verbal, written, and in video or live coaching formats.

• Deep expertise in outbound strategy, customer retention, and cash collection.

• High emotional intelligence and the ability to lead with empathy across time zones and cultures.

• Results-obsessed, highly analytical, and innovative.

• Willingness to work weekends and Philippine holidays, supporting a global team in multiple markets.

Key Responsibilities:

Sales Strategy & Execution

• Develop and execute strategic outbound sales plans to hit and exceed revenue targets.

• Set clear, data-driven goals and KPIs, and regularly update C-level leadership on progress, wins, and course corrections.

• Innovate sales workflows, scripts, and tools suited for remote teams, ensuring productivity and accountability.

• Monitor and report on market trends and industry shifts that impact sales strategy and budget decisions.

Remote Team Hiring, Coaching & Performance Management

• Recruit, onboard, and scale a global team of high-performing remote sales agents.

• Build and execute a structured performance management and improvement framework tailored for distributed teams.

• Deliver impactful virtual coaching, training, and performance feedback to boost skillsets and motivation.

• Identify and address underperformance quickly through individual performance improvement plans.

• Create a culture of ownership, accountability, and recognition, even without a physical office.

Customer Acquisition & Retention

• Drive new acquisition for a high-price-point product, coaching your team to sell value and build trust remotely.

• Maintain strong, long-term client relationships by understanding their evolving business needs and offering tailored solutions.

• Partner with marketing to align demand generation with outbound initiatives.

Cash Collections & Cancellation Saves

• Oversee cancellation save efforts—implementing messaging, offers, and playbooks that retain customers before they churn.

• Manage the entire remote cash collections process, including dispute resolution, escalation paths, and collaboration with Finance.

• Use data to spot trends in cancellations and delinquencies, and take proactive action to minimize financial impact.

Sales Analytics & Continuous Improvement

• Analyze pipeline health, agent performance, collection rates, and churn drivers using CRM dashboards and data tools.

• Provide weekly and monthly reporting to leadership, including forecasts and performance insights.

• Constantly optimize strategies, messaging, and workflows based on live performance metrics.

Why Join Us?

• Take full ownership of a global sales function with high visibility and impact.

• Work in a fast-scaling, premium product environment where performance is rewarded.

• Lead and develop a remote, world-class sales team from anywhere in the world.

• Shape strategy, influence product development, and collaborate with executive leadership.