IT Sales Representative – Managed Services
5 days ago
IT Sales Representative – Managed Services & Microsoft Solutions
We are seeking a results-driven IT Sales Representative with proven experience in prospecting, solution selling, customer presentations, and product demonstrations. This role focuses on selling Managed IT Services, Microsoft licensing (M365, Azure), and IT professional services to SMB and enterprise customers.
You will work closely with pre-sales, delivery, and technical teams to build tailored solutions that address customer infrastructure and operational challenges.
Key Responsibilities
Sales & Business Development
Identify, prospect, and qualify new business opportunities across SMB and mid-market segments
Develop and manage a strong sales pipeline through outbound calls, emails, LinkedIn outreach, and networking
Drive end-to-end sales cycles from lead generation to deal closure
Client Engagement & Presentations
Conduct sales presentations, solution walkthroughs, and product demonstrations for prospective clients
Understand customer IT environments and business needs to propose suitable solutions
Prepare and deliver proposals, pricing, and solution documents in collaboration with technical teams
Solutions Selling
Sell and position:
Managed IT Services (Remote & Onsite Support, NOC, SOC, End-User Computing)
Microsoft Licensing (Microsoft 365, Azure, CSP, security & compliance)
IT Infrastructure Professional Services (networking, cloud migration, infrastructure support)
Clearly articulate value propositions, ROI, and service differentiation
Account & Relationship Management
Build long-term relationships with customers, partners, and internal stakeholders
Maintain accurate sales records, forecasts, and customer data in CRM systems
Stay informed on market trends, competitor offerings, and Microsoft product updates
Required Experience & Skills
Experience
4+ years of proven B2B IT sales experience
Strong background in Managed Services, Microsoft licensing, or IT professional services
Demonstrated success in prospecting, pipeline building, and closing deals
Sales & Communication Skills
Excellent presentation, negotiation, and objection-handling skills
Confident in conducting customer demos and solution discussions
Strong written and verbal communication in English
Technical & Commercial Understanding
Working knowledge of:
Managed IT Services models
Microsoft 365, Azure, CSP licensing
IT infrastructure concepts (networks, servers, cloud, security)
Ability to translate technical solutions into business value
Tools & Attributes
Experience using CRM tools (HubSpot, Salesforce, Zoho, or similar)
Self-motivated, target-driven, and comfortable working in a fast-paced environment
Strong organizational and time-management skills
Preferred (Nice to Have)
Experience selling to international customers (APAC, ANZ, US, or EMEA)
Microsoft certifications or familiarity with Microsoft partner ecosystems
Experience working with pre-sales or solution architects
Exposure to ITSM, cloud migration, or cybersecurity offerings
What We Offer
Competitive salary + commission structure
Performance-based incentives and growth opportunities
Exposure to global customers and enterprise-level IT solutions
Training on Microsoft solutions and managed services offerings
Career progression into senior sales, account management, or regional sales roles
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