Order Processor

Position Title: Order Processor

Work Set Up: On-site

Schedule: 5:30 AM to 2:30 PM PH Time

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

We are hiring an Order Processing & Artwork Assistant to manage accurate order entry, item picking, secure packing, and shipping coordination. This role also supports artwork tasks like editing and formatting files, ensuring they meet brand standards. Strong attention to detail, teamwork, and organizational skills are essential.

What You'll Do:

• Process incoming orders accurately and efficiently using order management systems

• Pick items from inventory according to order specifications

• Pack items securely and appropriately for safe transit to shipping carriers

• Verify accuracy of orders prior to shipment to minimize errors and returns

• Coordinate with shipping carriers to ensure timely delivery of orders

• Assist in artwork-related tasks such as editing, formatting, and preparing digital files for printing

• Collaborate with the design team to ensure artwork meets brand standards and customer expectations

• Maintain organized work area and inventory storage to facilitate smooth order processing

• Communicate effectively with team members to address any order or artwork-related issues promptly

• Adhere to company policies and procedures regarding order processing, artwork creation, and quality control

What We're Looking For:

• Excellent English Communication Skills

• Strong computer skills

• College graduate IT or business related field

• Call center or customer service experience is an advantage.

• Experience with graphic design (Adobe Suite or Corel Draw is an advantage.)

• Ability to prioritize critical tasks and work well in a deadline driven environment

• Data encoding or data entry experience preferred

• Computer skills and knowledge of relevant software packages

• The ability to work independently and as a part the team

• Accuracy and good attention to detail

• The ability to do repetitive tasks for long periods of time

• The ability to work under pressure and to tight deadlines

Why You'll Love Joining the CO Fam

At Clark Outsourcing, we're redefining what it means to work in a BPO. This isn't your regular office setup - it's where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you'll have to experience it yourself to believe it.

Here's what's in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches

At CO, it's not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can't wait to welcome you to the team