Property Management Assistant
2 weeks ago
This is a remote position.
Schedule: Monday to Friday, 8 AM–5 PM PST (with 1-hour unpaid break)Client Timezone: PST (Oregon)
Total Weekly Hours: 40 Hours
You'll be the cornerstone of operational efficiency for a growing property management company, working directly with the business owners to systematize processes while managing day-to-day tenant relations and property coordination. This isn't just a support role — you'll have the autonomy to create workflows, develop procedures, and build organizational systems that scale with the business.
As the company's first virtual assistant, you'll play a pivotal role in transforming operations while gaining hands-on experience across all aspects of property management.
Draft rental agreements and coordinate DocuSign processes, including applicable addendums.
Send welcome letters and guide new tenants through rent payment and maintenance request procedures.
Monitor property management software for maintenance requests and follow up to ensure timely resolution.
Schedule recurring property tasks, periodic walkthroughs, and coordinate HVAC services across properties.
Send seasonal maintenance notices (e.g., sprinkler system winterization).
Create and document standard operating procedures (SOPs) and task checklists for operational consistency.
Design new forms and documents as business needs evolve.
Build self-managing systems and structured workflows for ongoing efficiency.
Organize and pre-schedule property-related tasks using company calendar systems.
Support future bookkeeping and financial management tasks as the role expands.
Proven experience in property management or a related administrative role.
Ability to work independently and take initiative in process development.
Strong communication skills for interacting with tenants, vendors, and owners.
Proficiency with property management software and DocuSign.
Experience with form creation and document management.
Bookkeeping knowledge preferred for future responsibilities.
Comfortable working in a fast-growing environment where systems are being built and refined.
HMO coverage (available in eligible locations)
Permanent work-from-home setup
Immediate hiring
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