Operations Manager

1 hour ago

Manila, National Capital Region, Philippines Tri-Unity Talent Sourcing & HR Management Services Full time ₱1,100,000 - ₱3,300,000 per year
  • Responsible for overseeing end-to-end Customs Brokerage operations, including transportation, warehousing, trucking, and delivery management.
  • Leads strategic planning initiatives to improve efficiency, reduce costs, and elevate service quality.
  • Manages and mentors a team, fostering a collaborative and high-performance work environment.
  • Coordinates with vendors and third-party partners to negotiate contracts, ensure compliance, and optimize service levels.
  • Monitors and analyzes KPIs, on-time delivery performance, and operational metrics to drive continuous improvement.
  • Ensures full compliance with customs regulations and oversees budget planning, expense monitoring, and cost-saving efforts.
  • Identifies opportunities for process optimization, automation, and implementation of industry best practices to enhance overall operational effectiveness.

Qualifications

  • Bachelor degree in Customs Business Administration, or broad experience in Customs Brokerage
  • Proven experience as Operations Manager or in a similar managerial role within the Customs brokerage or in relation to;
  • Strong knowledge of Customs Brokerage processes, including transportation, shipment management, and distribution
  • Excellent leadership and team management skills with the ability to motivate and develop a high-performing team
  • Exceptional analytical and problem-solving abilities to optimize operations and address challenges effectively
  • Ability to work in a fast-paced environment, manage multiple priorities, and adapt to changing business needs
  • Detail-oriented with a focus on accuracy and efficiency in operations
  • A proactive approach with a demonstrated ability to drive process improvements and cost-saving initiatives

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