L2 Technical Support

2 days ago


Pasig, National Capital Region, Philippines Satellite Office Full time $4,000 - $6,000 per year

Focus: Resolving complex issues that L1 cannot handle; acts as an escalation point.

Typical Key Tasks:

  • Troubleshooting advanced hardware/software issues (e.g., OS errors, network connectivity)
  • Managing user permissions (Active Directory, Exchange, SaaS apps)
  • Investigating recurring incidents & applying known solutions
  • Escalating unresolved cases to L3 or vendor support
  • Assisting in minor system/application deployments

Common Skills Required:

  • Strong knowledge of networking (TCP/IP, DNS, VPN)
  • Experience with system administration (Windows Server, Linux)
  • Familiarity with ITIL processes (Incident, Problem Mgmt.)
  • Scripting (PowerShell, Bash) for automation is a plus
  • Analytical & problem-solving skills


  • Pasig, National Capital Region, Philippines NA+1 Full time $60,000 - $80,000 per year

    We are seeking a skilled and proactive L2 Production Support Engineer to join our team and provide advanced support for ETL (Extract, Transform, Load) processes in a dynamic production environment. This role is critical in ensuring the reliability, performance, and scalability of our data systems.Key Responsibilities:Advanced Troubleshooting: Investigate...


  • Pasig, National Capital Region, Philippines Convoso Full time

    OverviewConvoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards.Convoso is headquartered in Los Angeles with employees around the globe working in...


  • Pasig, National Capital Region, Philippines Ifiveglobal Full time $40,000 - $60,000 per year

    About the job L2 Service Desk Engineer HIGHLIGHTSCompetitive compensation and benefits packages Continuous professional development and learning opportunities Regular engagement activities and events ______________________________________________________________________________ L2 SERVICE DESK ENGINEER/ HELPDESK Work for our global clients and...

  • L2 Systems Engineer

    2 days ago


    Pasig, National Capital Region, Philippines Universal Access and Systems Solutions Inc. Full time $40,000 - $80,000 per year

    L2 Systems Engineeris responsible for the solution architecture of a project by mapping the customer's business requirements to technical requirements and creating the technical design and proposal. Provides technical guidance to the business unit and collaborate with account managers in pre-sales technical role.Responsibilities:Liaise with clients and...


  • Pasig, National Capital Region, Philippines iSupport Worldwide Full time ₱800,000 - ₱1,200,000 per year

    Be a part of our fast-growing team and unchain all the possibilitiesWhat is your mission?We are looking for a Technical Support Engineer who will serve as the first point of contact for incidents, problems, and changes in line with ITIL best practices. You will manage incidents end-to-end, facilitate problem resolution, coordinate change requests, and ensure...


  • Pasig, National Capital Region, Philippines beBeeSupport Full time ₱250,000 - ₱500,000

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team. This is an exciting opportunity to work in a dynamic environment with a steep learning curve and the chance to reach full potential quickly.This role will provide in-depth, advanced, and detailed troubleshooting with our vendors to ensure our software is up and...


  • Pasig, National Capital Region, Philippines Convoso Full time $80,000 - $120,000 per year

    Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards.Who We Are:While headquartered in Los Angeles, the Convoso team can be found around the globe...


  • Pasig, National Capital Region, Philippines TAPServices, Inc Full time ₱150,000 - ₱300,000 per year

    Job Duties:  Handle L2 escalations and resolve technical/process issues  Act as subject matter expert and provide guidance to end-users  Coordinate with cross-functional teams for issue resolution  Document best practices, solutions, and process improvements.Job Requirements:  Entry level or experience IT/technical support  With analytical...

  • Technical Support

    2 days ago


    Pasig, National Capital Region, Philippines Crescendo Staffing and Business Consulting Inc. Full time ₱220,000 - ₱260,000 per year

    EYES HERE, JOB SEEKERS FOR TECHNICAL SUPPORT31, ,000 Package200Php GCASH - PASSED EVERY PROCESS500Php GCASH - PASSED FINAL INTERVIEW600Php GCASH - SIGNED JOB OFFERSITE :SILVER CITYBRIDGETOWNEQUALIFICATIONS :AMENABLE TO WORK ON SITEwith atleast 6 MOS TSR/Technical Experience1 YR & UP AMADEUS/SABRE GDS EXPERIENCE2 YRS CALL CENTER EXPERIENCECollege/College...

  • Technical Support

    2 days ago


    Pasig, National Capital Region, Philippines TREC Pacific Corporation Full time ₱240,000 per year

    TREC Pacific Corporation is hiring a full time hours Technical Support Representative role in Ortigas Center, NCR. Apply now to be part of our team.Requirements for this role:No experience required for this roleExpected salary: ₱ ₱20000 per monthFull time hoursLooking for candidates who are available to work:Any timeJoin our teamNo BPO experience...