Benefits Manager

Are you ready to make an impact at DTCC? 

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. 

Human Resources is a strategic partner to the business, dedicated to managing DTCC's human capital initiatives, sustaining a work environment that promotes excellent performance across the organization and developing and retaining a global workforce that contributes to DTCC's strategy and business imperatives.
 

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:

Responsible in leading and planning the  day-to-day benefits activities, including interfacing with Benefits Third Party administrators, benefits consultants, Payroll and Benefits Managers to ensure error free execution of Benefit processing activities, including Open Enrollment, Wellbeing, content creation on DTCC's internal communication platform, Disability and other core benefits.

Your Primary Responsibilities:

• Lead the end to end APAC Benefits operations.
• Partners with Benefits team members on implementation of core benefit processes, including Health and Welfare
• Manage the administration of employee benefit programs
• Manages implementation of Wellbeing initiatives by assisting with program communication, implementation and results tracking.
• Manage relationships with consultants and service providers and services as point of contact to ensure flawless execution of our benefit programs.
• Understand and ensure plans are compliant with local laws. Ensures compliance of benefit programs including partnering with Counsel on updating Plan Documents and Summary Plan Descriptions.
• Support global market review of benefits competitiveness, documenting market trend research and maintaining pulse on regulatory changes impacting benefits
• Helps execute against vendor management process, ensuring risk and control processes in place minimize gaps and address risk
• Participates in development and delivery of benefits-related communications (memos, WebEx sessions, etc.).
• Provides backup to team members for their assigned Benefits area.
• Troubleshoot, research, and resolve issues/errors with Alight, vendors and/or payroll
• Support internal and external audit activities by responding to requests for evidence and providing information about benefits processes and procedures
• Develop and maintain procedural documentation to accurately reflect benefits processes
• Provides data management, analytics and reporting support
• Oversees the administration of leave of absence management
• Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk; escalates appropriately
• Oversee employee and plan issues to resolution by working with service provider.
• Mitigates risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior.
• People manager for Benefits team.

Qualifications:

• Minimum of 8 years of related experience
• Minimum of 3 years' experience as a people manager
• With strong experience in project management and in leading market and Global initiatives.
• With strong experience in managing HR Operations. Experience in global benefits will be a plus.
• With strong experience in leading, planning and implementing system automations.
• Proactive and does have an innovative mindset.
• With strong experience in planning and leading operations for multiple markets.
• Must be amenable to work Mid shift (2pm to 11pm)

Talents Needed for Success:

• Strong knowledge on HR Operations.
• Understand and ensure plans are compliant with regulations.
• Strong data management and analytics, PC skills, including Excel, Word, etc.
• Maintains high level of professionalism and composure at all times
• Strong written and verbal communication skills, project management and leadership skills

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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