Customer Service Representative

6 days ago

Pasig, National Capital Region, Philippines Redlime Full time

The
Customer Service Representative
acts as the first point of contact for prospective travelers. They deliver outstanding customer service, respond to inquiries, and assist potential clients throughout the pre-sales process, helping them plan and secure their ideal vacations.

  • Handle inbound and outbound customer calls promptly and professionally, addressing inquiries, providing information, and assisting with bookings.
  • Make outbound sales calls to potential customers, promoting travel packages and services to meet daily sales targets.
  • Maintain accurate and up-to-date records of customer interactions, bookings, and sales in the company's CRM system.
  • Monitor daily sales progress and adjust sales strategies as necessary to achieve targets.
  • Stay updated on the latest travel packages, services, and promotions to provide accurate information to customers.

Qualification

  1. High school diploma or equivalent (Bachelor's degree in Tourism Management graduate is a plus).
  2. Proven 2yrs + experience in outbound sales, preferably in the travel or hospitality industry.
  3. Excellent communication and interpersonal skills.
  4. Strong sales and negotiation skills.
  5. Knowledge of holiday destinations, travel packages, and related services.
  6. Proficiency in using CRM software or sales tools.
  7. Ability to work independently and as part of a team.
  8. Goal-oriented, self-motivated, and results-driven.
  9. Adaptability to changing sales strategies and targets.
  10. Willingness to work flexible hours, including evenings and weekends, to accommodate customer needs
  11. Amenable to working onsite (6 days a week with shifting schedules)
  12. With a minimum typing speed of 36 WPM

  • Customer Service Representative

    6 days ago

    Pasig, National Capital Region, Philippines Eastvantage Full time

    We're Hiring: Customer Service Representative (Enrollment Assistant - Blended Account) We are looking for a dedicated and skilled Customer Service Representative to join our team as an Enrollment Assistant. The ideal candidate will be responsible for assisting customers with their enrollment processes, providing accurate information, and ensuring a seamless...

  • Customer Service Representative

    2 weeks ago

    Pasig, National Capital Region, Philippines Richland United Solutions Inc. Full time

    The Customer Service Representative is responsible for assisting customers with inquiries, concerns, and service requests. The role ensures customer satisfaction by providing accurate information, resolving issues promptly, and delivering excellent service through calls, messages, or emails.Job Type: Full-timeWork Location: In person

  • Customer Service Representative

    2 weeks ago

    Pasig, National Capital Region, Philippines Vee Healthtek Full time

    Company DescriptionVee Healthtek delivers innovative solutions that drive transformation within healthcare organizations. Our customized strategies address unique organizational needs, ensuring tangible improvements in workflows, cost efficiency, and business processes. By leveraging industry trends and fostering strong client relationships, we help partners...

  • Customer Service Representatives

    6 days ago

    Pasig, National Capital Region, Philippines Nezda Technologies, Inc. Full time

    We are hiring for the Customer Service Representative RoleAs we are expanding our team for the Customer Service Representative Role and we want you to be part of it Come and be part of the amazing teamQualifications:SHS/College Level (2nd-year completer) with at least 6 month BPO international voice experienceCollege Graduate with or without BPO...

  • Customer Service Representative

    5 days ago

    Pasig, National Capital Region, Philippines ResultsCX Full time

    Customer Experience Representative - PasigHiring nowAre you a highly motivated individual who can work in a fast-paced environment? This is your opportunity to showcase your skills and be recognized for your achievements. At ResultsCX , we train our team members to provide exceptional customer service to our clients and make a better community for our...

  • Customer Service Representative

    6 days ago

    Pasig, National Capital Region, Philippines ResultsCX Full time

    Customer Experience Representative - PasigHiring nowAre you a highly motivated individual who can work in a fast-paced environment? This is your opportunity to showcase your skills and be recognized for your achievements. At ResultsCX , we train our team members to provide exceptional customer service to our clients and make a better community for our...

  • Customer Service Representative

    2 days ago

    Pasig, National Capital Region, Philippines ResultsCX Full time

    Customer Experience Representative - PasigHiring nowAre you a highly motivated individual who can work in a fast-paced environment? This is your opportunity to showcase your skills and be recognized for your achievements. At ResultsCX , we train our team members to provide exceptional customer service to our clients and make a better community for our...

  • Customer Service Representative

    7 days ago

    Pasig, National Capital Region, Philippines Intelegencia Full time

    Job Title: Customer Service Representative (Ortigas/Antipolo)Job SummaryWe are seeking a highly motivated Customer Service Representative with call center experience to deliver exceptional customer support in a fast-paced BPO environment. The ideal candidate is customer-focused, performance-driven, and able to thrive under pressure while maintaining...

  • Customer Service Representative

    6 days ago

    Pasig, National Capital Region, Philippines Comrise Full time

    Customer Service Representative (Onsite) – OrtigasLocation: OrtigasWork Setup: OnsiteAbout the RoleWe are looking for motivated and customer-focused individuals to join our growing team as Customer Service Representatives. The role involves handling customer inquiries, resolving issues efficiently, and delivering excellent service to ensure customer...

  • Customer Service Representative

    4 days ago

    Pasig, National Capital Region, Philippines StaffSmart Outsourcing Full time

    About the role As a Customer Service Representative - Non-Voice Account for StaffSmart Outsourcing, you will play a vital role in delivering exceptional customer experiences through virtual processes. In this full-time position based in Bridgetowne, Pasig, you will be responsible for providing high-quality support to our clients and their customers.What...