Sea Logistics Admin Assistant

9 hours ago


Pasay, National Capital Region, Philippines Business Trends Philippines Full time ₱250,000 - ₱500,000 per year

COD - TIC Invoice Requests:

The individual will be responsible for sending or ticketing all carrier/vendor COD (Cash on Delivery) invoices to our Global Shared Services for payment processing.

Carrier SOA Checking:

This will involve reviewing the statement of accounts upon receiving the status from the Global Shared Services-KCAP or Payables Team to identify which invoices need to be resolved within a specified period or before the Accounts Payable team releases the payment.

Dispatching:

This will involve the daily dispatch of invoices, including monitoring to ensure that all invoices are sent and received by the customers.

DND Invoice Validation:

Review and verify demurrage and detention charges from carriers. If valid, proceed to accept by sending an email to our GSC-Invoice Acknowledgement Team for invoice posting.

Dispute Sending/Monitoring:

Send disputes to carriers if the billings are incorrect and monitor the resolution process until the case is closed

Qualifications:

  • Tech savy (excel, microsoft), fast learner, assertive, good communication skills and keen to details

What you'll be doing

  1. Provide administrative assistance to the Sea Logistics team, including managing enquiries, maintaining customer databases, and preparing reports
  2. Handle inbound customer calls and emails, responding promptly and professionally
  3. Process and track orders, invoices, and other documentation in a timely manner
  4. Support the coordination of logistics activities, such as shipment scheduling and tracking
  5. Collaborate with cross-functional teams to ensure the accurate and efficient processing of information
  6. Undertake general office duties as required, including filing, photocopying, and data entry

What we're looking for

  1. Minimum 1 to 2 years' experience in an administrative or customer service role, preferably within a logistics or shipping environment
  2. Strong interpersonal and communication skills, with the ability to liaise effectively with both internal and external stakeholders
  3. Excellent organizational and multitasking abilities, with a keen eye for detail
  4. Proficient in the use of Microsoft Office suite, particularly Excel and Outlook
  5. A problem-solving mindset and the flexibility to adapt to changing priorities
  6. Fluency in both written and spoken English

What we offer

You'll enjoy a competitive salary, a supportive and collaborative work environment, and the opportunity to develop your skills within a dynamic and growing organization. We also offer a range of employee benefits, including health insurance and professional development opportunities.

Apply now for this exciting Sea Logistics Admin Assistant role



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