ITX & InfoSec Manager

Who We Are

We are trusted, modern technology leaders in:

• Agile Software Development
• Quality Assurance
• Cloud Consulting and Managed Services
• Data Engineering and Analytics
• Artificial Intelligence and Machine Learning

We use technology to enrich experiences, empower businesses, and uplift communities.

Our C.A.R.E. values:

• nourishCreativity
• embody Agility
• manifestReliability
• pursue Evolution

The Role

We are looking for an ITX & InfoSec Manager who will take end-to-end ownership of Stratpoint's internal IT operations and enterprise security. This role is responsible for securing our digital workplace, networks, endpoints, and assets while leading internal IT services such as helpdesk, device management, and onboarding.

You will design, implement, and manage policies, tools, and procedures that protect Stratpoint's people and data. This is a hybrid, strategic-and-hands-on role requiring deep technical skills and sound operational judgment.

The Benefits

At Stratpoint, we enjoy the autonomy, lack of bureaucracy, and the freedom to experiment, but without the chaos. We're like a startup but with adult supervision.

You will be supported by capable management of HR, Finance, and IT that adheres to the highest standards of integrity and good governance.

Hybrid is our mode of work, but when we need to come together, we have inviting open floor office spaces designed to spark gatherings, collaboration, and camaraderie.

Stratpoint employees enjoy:

• SSS, Pag-ibig and Philhealth benefits + company contribution
• a monthly miscellaneous allowance
• 13th month pay based on your monthly rate.
• Vacation and Sick leave
• Wellness programs such as Wellness Wednesdays
• HMO coverage
• Team buildings and quarterly events (company outings and festive celebrations for Chinese New Year, Valentines, Halloween and Christmas)
• And, friendly intramural competitions

Your Team

You will work closely with the ITX team and Technology Governance Team to ensure secure access, seamless IT operations, and well-managed enterprise IT tools across Stratpoint.

This role plays a key part in shaping the overall IT experience for our employees making sure they have fast, secure, and reliable access to the tools and systems they need. Whether it's through efficient onboarding, responsive support, or consistent security practices, your work will directly impact how teams work and collaborate every day.

Your Responsibilities

Security Ownership

• Design, implement, and maintain internal security and IT policies
• Define access control standards across devices, accounts, networks, and services
• Lead implementation of security tools like Sophos, UEM and network refresh

Identity & Access Management

• Administer Google Workspace and other SaaS platforms with role-based access, SSO, and MFA
• Ensure secure onboarding, offboarding, and account lifecycle management

Device, Asset & Endpoint Security

• Manage IT assets and company devices via ManageEngine UEM and Service Desk Plus
• Enforce encryption, patching, and antivirus compliance policies
• Monitor endpoints using tools like Sophos and respond to alerts or threats

Network & SaaS Security

• Maintain secure VPN and office network configurations (LAN/Wi-Fi/Firewall)
• Perform regular SaaS audits to detect misconfigurations or access risks

IT Operations & Support

• Lead helpdesk and ticketing operations, ensuring timely internal tech support
• Oversee asset procurement, inventory tagging, and decommissioning lifecycle
• Support infrastructure availability and internal IT service quality

Awareness & Incident Response

• Conduct security briefings, phishing simulations, and training sessions
• Investigate and resolve internal IT or security incidents

Risk Management & Compliance

• Run internal audits, vulnerability scans, and risk assessments
• Maintain documentation for ISO 27001, SOC 2, and other compliance frameworks
• Collaborate with Legal and Operations on policy governance and audit readiness

About YouYou are/have:

• Strong foundation in software engineering or systems development, enabling you to understand how infrastructure, tooling, and policies impact technical teams
• Ability to support engineers, product teams, and delivery squads effectively with working knowledge of their roles, workflows, and the systems they rely on.
• Curiosity and openness to be immersed in emerging technologies including cloud, data, and AI, as part of Stratpoint's evolving tech ecosystem.
• 4–6 years of experience in IT operations, systems administration, or information security
• Experiences in Unified Endpoint Management (UEM), Endpoint Protection (e.g., Sophos, Defender), Network setup and security (VPN, firewalls, switches)
• Administration of workplace platforms like Google Workspace and Microsoft 365
• Helpdesk and ticketing systems (e.g., ServiceDesk Plus, Jira Service Management)
• Strong understanding of access control and identity management
• Device compliance (encryption, patching, endpoint security)
• SaaS configuration and endpoint security
• Internal audits, policy documentation, and risk response

Nice to Have

• Certifications such as ITIL, CompTIA Security+, or CompTIA Network+
• Scripting or automation skills (e.g., Python, PowerShell, Bash)
• Familiarity with compliance frameworks (ISO 27001, NIST, SOC 2)
• Experience supporting internal or external audits, including documentation and remediation tracking

The requirements listed in this job description are guidelines, not hard and fast rules. You don't have to satisfy every requirement or meet every qualification listed. If your skills are transferable and you are in the ballpark of what we are looking for, we encourage you to apply. We look forward to getting to know you more