KC Finance Accounts Receivable Specialist

20 hours ago

Cebu City, Central Visayas, Philippines Kuehne & Nagel Full time $40,000 - $60,000 per year

Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne Nagel. You will be joining our high performing Knowledge Center Finance team in Cebu.

Your Role

You will be responsible for managing collection activities of due overdue payments from customers, including issue resolution, working towards achieving process efficiency. You will be responsible for all aspects of the collection process, identifying customer billing issues and being accountable for reducing the accounts receivables of your assigned accounts. You will communicate professionally with a variety of internal external stakeholders while providing exceptional customer service.

Your Responsibilities
  • Ensure prompt payment from customers by regular follow-ups tracking via email or phone call.
  • Update accounting records in relevant systems in a timely manner, including capturing customer feedback and follow-up due date.
  • Act on customer feedback regarding invoicing issues, discrepancies clarifications with relevant internal stakeholders.
  • Ensure timely reconciliation sharing of statement of accounts (SOA) with customers.
  • Understand customer requirements, extending support to standardize operations where necessary.
  • Participate in all accounts receivable matters at an operational level.
  • Recommend accounts for escalated collection efforts via country finance or key account structure.
  • Understand the end-to-end accounts receivable process, identifying redundant steps to drive continuous improvement.
  • Independently analyze assigned accounts and execute a collection plan.
Your Skills and Experiences
  • Bachelor's degree in Finance/Accounting, or an equivalent combination of education and experience.
  • Minimum of 3 years' experience in Business-to-Business Accounts Receivable Collections required.
  • Strong knowledge of collection processes and AR Policies & Procedures.
  • Excellent negotiation and customer service skills required.
  • Proficiency with MS Excel required.
  • Excellent verbal and written communication skills in English.
  • Strong attention to detail and excellent follow-up skills required.
  • Ability to work well with individuals at all levels inside and outside of the organization.
  • Self-starter with the ability to work with minimal supervision.
  • Additional language skills are an advantage.
Good Reasons to Join

We want to be the best company to work for

  • with.

In collaboration with your team members, you will drive delivery of customer excellence

  • operational efficiency in processes.

You provide unbiased financial insights, flag potential risks

  • intervene to mitigate these risks.

In close partnership with the business, you will establish a well-functioning business controlling mechanism in relation to accounts payable for the region. You will regularly review progress with key stakeholders, focusing on continuous improvement

  • high-quality work processes while meeting service level agreements.

Our goal is to achieve best-in-class processes for better efficiencies

  • improved financial performance.

We offer a challenging position in a vibrant work environment where development and progress are priorities. You will have opportunities for professional learning and will learn to work with cutting-edge IT systems.

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