L3 Network Engineer

14 hours ago

Quezon City, National Capital Region, Philippines VA Desk Full time ₱1,200,000 - ₱2,400,000 per year

L3 Network Engineer

Job Description

The L3 Network Engineer is responsible for providing advanced technical expertise to support, troubleshoot, design, and enhance enterprise network infrastructures. This role requires strong interpersonal skills to effectively collaborate with onsite staff, cross-functional IT teams, vendors, and customers. The engineer will respond to escalated issues, coordinate network changes, and participate in infrastructure projects. Most of our clients are small medium enterprises with up to 60 employees.

Key Responsibilities:

Advanced Support & Troubleshooting

  • Receive and resolve Tier 1 and Tier 2 escalations related to LAN, WAN, VPN, routing, switching, and firewall issues.
  • Analyze and resolve complex network infrastructure problems using advanced diagnostic tools and methodologies.
  • Provide timely and effective updates to customers, stakeholders, and internal teams on ticket progress and resolutions.

Network Operations & Maintenance

  • Perform Level 1–2 network change requests in accordance with established policies and change management processes.
  • Participate in scheduled and emergency network maintenance windows, including off-hours work when required.
  • Monitor and maintain local and remote networks to ensure high availability and optimal performance.

Network Design & Deployment

  • Contribute to network design activities and collaborate with senior engineers and architects on scalable network solutions.
  • Coordinate and oversee circuit installations, network deployments, infrastructure upgrades, and staging activities.
  • Interpret and work with network diagrams for troubleshooting, implementation, and documentation.

Documentation & Reporting

  • Create, update, and maintain accurate technical documentation, network diagrams, and installation guides.
  • Assist with project documentation, reporting, and general coordination with project teams.

Communication & Collaboration

  • Work closely with onsite staff, peers, vendors, and support teams with a cooperative and flexible approach.
  • Demonstrate excellent written and verbal communication skills when interacting with technical and non-technical users.

Required Technical Skills

The ideal candidate must possess strong knowledge and hands-on experience in:

Routing & Switching

  • OSPF, EIGRP, BGP
  • VLAN, SNMP, NTP, Spanning Tree Protocol
  • LACP / Link Aggregation
  • MPLS, T1/T3, Metro Ethernet
  • DMVPN, GRE, IPsec point-to-point tunnels

Network Technologies & Platforms

  • Cisco IOS, IOS-XR, and basic NX-OS
  • Cisco Meraki (WiFi systems)
  • Omada
  • Cisco VoIP technologies
  • FortiGate NGFW or equivalent firewall technologies

Server Management

  • Build server for small offices
  • Troubleshoot server issues

  • MSP Support/Helpdesk

    12 hours ago

    Quezon City, National Capital Region, Philippines ECLARO Full time ₱400,000 - ₱600,000 per year

    Role Title: MSP Support/Helpdesk (L1, L2, L3)ECLARO:A quick SummaryECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and the Philippines. We are dedicated to a singular purpose: providing the Right People to meet every client's needs and solve business challenges...

  • Systems Admin/L3 Support

    2 days ago

    Quezon City, National Capital Region, Philippines Upsurge Unlimited Resources Inc. Full time ₱600,000 - ₱800,000 per year

    Responsibilities / Qualifications:MSP tools and requirements for L3 resource:List of all technologies that require to be supported:o AzureAdministration of cloud and hybrid environmentsGPO policy creation and updatesIntuneExchange administration and migrationAVD configuration and troubleshootingFamiliar with RBAC, MFA configuration and conditional access...

  • Network Engineer

    6 days ago

    Quezon City, National Capital Region, Philippines ScalableOS Full time ₱1,500,000 - ₱3,000,000 per year

    This is a remote position. SUMMARY The Network Engineer is a technical role that is responsible for the implementation, support, maintenance, and optimization of our customers' network infrastructure in vendor neutral environments. The Network Engineer also provides Tier 2 escalation support for our Associate Network Engineer and Network Operations Center...

  • Network Engineer

    6 days ago

    Makati City, National Capital Region, Philippines CEVA IT SHARED SERVICE Full time ₱30,000 - ₱60,000 per year

    YOUR ROLEResponsible for overseeing and assisting with the configuration and maintenance of simple to large-scale network infrastructure. Responsibilities will also include assisting in the maintenance of existing network infrastructure in a continuous service improvement approach.Network Engineer will provide remediation support to CEVA customers through...

  • Network Engineer

    2 weeks ago

    Quezon City, National Capital Region, Philippines Probe CX Full time ₱60,000 - ₱120,000 per year

    At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

  • Network Engineer

    6 days ago

    Quezon City, National Capital Region, Philippines Questronix Corporation Full time ₱900,000 - ₱1,200,000 per year

    Job description:Monitor and manage routers, switches, firewalls, and wireless access points. Implement network changes, firmware upgrades, and configuration backups. Resolve incidents, analyze root causes, and coordinate with telco providers and vendors. Support VPNs, firewalls, load balancers, and DNS/DHCP configurations. Document network architecture,...

  • Network Engineer

    11 hours ago

    Quezon City, National Capital Region, Philippines Stradcom Corporation Full time ₱1,200,000 - ₱2,400,000 per year

    The position contributes to the growth and profitability of Stradcom Corporation by managing, maintaining and monitoring the network infrastructure and telecommunications facility of the Company. It ensures the efficient, effective, and secure operation of the entire network of the Company and client/LTO, including the Disaster Recovery Center. It also...

  • Network Engineer

    13 hours ago

    Quezon City, National Capital Region, Philippines Probe CX Full time ₱60,000 - ₱180,000 per year

    -Management and support of Probe's global enterprise network- Initiate, scope and lead network changes required for corrective and reactive maintenance- Act as project technical lead on different types of project including client and transformational- Be able to design a sequence of steps/tasks to execute those projects and take overall accountability in...

  • Network Engineer

    13 hours ago

    Quezon City, National Capital Region, Philippines Probe CX Full time ₱600,000 - ₱1,800,000 per year

    Management and support of Probe's global enterprise networkInitiate, scope and lead network changes required for corrective and reactive maintenanceAct as project technical lead on different types of project including client and transformationalBe able to design a sequence of steps/tasks to execute those projects and take overall accountability in getting...

  • Network Engineer

    2 weeks ago

    Quezon City, National Capital Region, Philippines Uptitude Training Corporation Full time ₱60,000 - ₱120,000 per year

    Role OverviewThe Officer, Wide Network is responsible for designing, maintaining, and optimizing enterprise-level WAN infrastructure to ensure reliable, secure, and scalable connectivity across multiple sites, data centers, and cloud environments. This role requires strong technical expertise, attention to detail, and a proactive approach to maintaining...