Admin Assistant

At CMV Interior Designs, we don't just create beautiful spaces we build lasting relationships with our clients. We are looking for a proactive and personable Admin Assistant who will serve as the bridge between our design team and our valued clients, ensuring a smooth and professional experience from inquiry to project completion.

1. Client Communication Management
   
   -Answer and respond to client inquiries via phone calls, Viber, WhatsApp, email, and social media channels in a timely and professional manner.
   
   -Record and organize all client inquiries, ensuring all necessary details are captured for quotation preparation (e.g., client name, project location, contact details, requirements, and timeline).
   
   -Maintain a courteous and service-oriented approach in every client interaction.

2. Sales Documentation and Filing
   
   -Prepare, encode, and organize sales documents, including client information sheets, quotation requests, and follow-up reports.
   
   -Maintain accurate filing (digital and hard copies) of all client correspondence, quotations, and sales records.
   
   -Ensure all sales-related documents are properly updated, labeled, and easily retrievable for reference.

3. Quotation and Coordination Support
   
   -Coordinate with designers and project teams to gather the necessary data or measurements for quotation preparation.
   
   -Forward complete client details to the Client Engagement Manager or Design Solutions Officer for pricing and proposal development.
   
   -Monitor and follow up on pending quotations and ensure clients receive timely updates.

4. Meeting and Schedule Management
   
   -Schedule and organize Zoom meetings or in-person appointments between clients and the Sales/Design team.
   
   -Ensure all meeting details are properly communicated to all attendees and included in the team calendar.
   
   -Prepare basic meeting notes, reminders, and follow-up actions when required.

5. Sales Support and Monitoring
   
   -Keep track of inquiries, quotations, and follow-ups using the company's sales tracker or database.
   
   -Provide regular updates to the Sales Head regarding new inquiries, ongoing negotiations, and pending follow-ups.
   
   -Assist in sending out email blasts, promotional messages, or client recall campaigns when required.

6. Internal Coordination

-Communicate and coordinate with internal departments (Design, Marketing, Admin) to ensure smooth flow of sales-related information.

-Support the Sales Department with administrative tasks, including document preparation, printing, and data encoding.

1. Customer Service and Follow-up
   
   -Ensure clients receive prompt updates and feedback on their inquiries or quotations.
   
   -Maintain professionalism and positive tone in all communication to promote client satisfaction and trust.

Qualifications

• Graduate of Marketing, Business Administration, Communication, or related field.
• With or without experience (fresh graduates are encouraged to apply).
• Excellent communication and interpersonal skills.
• Confident, approachable, and client-focused personality.
• Strong organizational and multitasking abilities.
• Interest or background in design/creative industries is a plus.

What We Offer

• Opportunity to work with a passionate and creative interior design team.
• Hands-on learning in client relations and project management.
• A supportive work environment with growth opportunities.

Job Type: Full-time

Benefits:

• Health insurance
• Life insurance
• Promotion to permanent employee

Education:

• Bachelor's (Preferred)

Work Location: In person