Customer Service Representative

1 week ago

Mandaluyong City, National Capital Region, Philippines Amacor Trading International Inc. Full time ₱168,000 - ₱180,000 per year

Amacor Trading Int'l. Inc. is seeking a Customer Service Representative to join our team As an integral part of our office, you will be responsible for various administrative tasks, with a focus on Customer Service related functions.

Responsibilities:

  • Act as the main contact person for all client-related concerns.
  • Respond to different client inquiries via phone call, email, Facebook page and attend to walk-in clients.
  • Manages Amacor's Shopee account - checks for orders, maintain correct stocking, and processes Shopee orders.
  • Should be knowledgeable and updated with the pricelist of all Amacor products.
  • Sends quotations to prospective clients and follows up on quotations as needed.
  • Sends company profile and product list to prospects.
  • Reviews Bulk Purchase Orders and SubCon balances.
  • Monitor excel file of both Daily and Bulk Purchase Orders and coordinate with Production Supervisor regarding status of POs and schedule of deliveries.
  • Encodes Bulk Purchase Orders in the system.
  • Prints Purchase Orders and confirms delivery receipt with the clients.
  • Visit clients as needed to maintain partnership relations and check on their concerns.
  • Maintains and updates MOA of all existing clients.

Requirements:

  • Open to fresh graduates.
  • Previous experience in an office environment is a plus.
  • Experience with Customer Service is a plus.
  • Proficiency in Microsoft Office Suite.
  • Editing skills or knowledge in using editing apps or software is a plus (Canva, Adobe Photoshop, etc.)
  • Strong organizational skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Flexibility and adaptability in a fast-paced work environment.
  • A team player with a proactive attitude.
  • Street smart with the ability to navigate various situations effectively.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php14, Php15,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid training

Ability to commute/relocate:

  • Mandaluyong: Reliably commute or planning to relocate before starting work (Preferred)

Location:

  • Mandaluyong (Preferred)

Work Location: In person

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