Mass Hiring

16 hours ago

Cebu City, Central Visayas, Philippines Richbuild Industrial Sales Inc. Full time

What you'll be doing

  • Handling inbound customer inquiries and requests via telephone, email, and other communication channels
  • Providing accurate and timely information to customers, addressing their concerns, and resolving issues efficiently
  • Maintaining detailed records of customer interactions and following up on open cases
  • Identifying opportunities to enhance customer satisfaction and suggesting process improvements
  • Adhering to company policies, procedures, and service level agreements
  • Participating in ongoing training and development initiatives to continuously improve your skills

What we're looking for

  • High school or senior high school graduate
  • Excellent communication and interpersonal skills, with the ability to effectively interact with customers from diverse backgrounds
  • Strong problem-solving and decision-making abilities, with a focus on providing customer-centric solutions
  • Proficiency in English, both written and verbal
  • Familiarity with customer service software and basic computer skills
  • A positive and enthusiastic attitude, with a genuine interest in delivering exceptional customer experiences

What we offer

  • Competitive salary and performance-based incentives
  • Opportunities for career advancement and ongoing training and development
  • Comprehensive health and wellness benefits, including medical and dental insurance
  • A collaborative and inclusive work environment that fosters teamwork and innovation
  • Transportation and meal allowances

Apply now

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