People Performance Specialist

4 days ago


Philippines Muvr Full time
About Muvr

Muvr is a fast-growing, AI-powered logistics and marketplace platform — think Uber or Grab for movers, deliveries, and last-mile logistics.
We connect customers, drivers, and partners to create a seamless experience for moving, delivering, and removing items with speed, safety, and reliability.

Role Summary

Own the operating system for performance execution at Muvr: expectations, check-ins, documentation hygiene, coaching workflows, and escalation support. This role makes performance explicit and timely, protects top performers, and prevents underperformance from lingering.

Key Responsibilities

  • Build and run monthly check-in workflows (templates, cadence, compliance tracking)
  • Manage new-hire day performance check-ins and documentation
  • Draft and maintain role scorecards and performance expectations by role
  • Partner with leaders to structure coaching plans and measurable improvement targets
  • Own PIP process execution: timelines, documentation, manager guidance, follow-ups
  • Maintain a performance documentation library: templates, rubrics, guides
  • Track performance cycle completion and escalate overdue items by manager and department
  • Support performance-related investigations prep by ensuring records are complete and factual

Qualifications

  • 2+ years in HR, People Ops, performance management, or HRBP support
  • Strong documentation discipline and comfort with direct, clear language
  • Practical knowledge of coaching plans and PIP mechanics
  • High attention to detail, confidentiality, and sound judgment under pressure
  • Strong coordination skills across multiple managers and deadlines

Traits that win at Muvr

  • Calm, firm, and fair
  • Not conflict-avoidant
  • Biased toward action and closure
  • Treats standards as kindness

What success looks like

  • Managers run consistent monthly check-ins with clear notes and next steps
  • day expectations are defined, tracked, and reviewed on time
  • Early performance risks are flagged fast with documented coaching plans
  • PIPs are launched correctly when thresholds are hit, with clean, defensible documentation
  • Performance cycles have zero surprises and high on-time completion


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