call center agent

2 days ago

Compostela Cebu, Philippines CORPORATE VISIONS INC Full time ₱25,000 - ₱33,000 per year

About the role

Corporate Visions Inc' is seeking a talented and dedicated Call Centre Agent to join their team in Compostela, Cebu. This is a full-time virtual position, offering a competitive salary of up to 33,000 per annum. As a Call Centre Agent, you will be responsible for providing exceptional sales and financial account support to our valued customers.

What you'll be doing

  1. Handling inbound and outbound calls from customers, providing product information and assisting with sales and financial account queries
  2. Effectively resolving customer issues and concerns in a timely and professional manner
  3. Maintaining accurate records and documentation of all customer interactions
  4. Collaborating with cross-functional teams to ensure a seamless customer experience
  5. Identifying opportunities to upsell and cross-sell products and services
  6. Adhering to all company policies, procedures, and quality standards

What we're looking for

  1. Minimum 1 year of experience in a call centre or customer service role
  2. Strong communication and interpersonal skills, with the ability to tailor your approach to different customer needs
  3. Excellent problem-solving and decision-making abilities
  4. Proficiency in using various computer software and systems
  5. A self-motivated and adaptable team player with a passion for delivering exceptional customer service
  6. Fluency in English, both written and verbal

What we offer

At Corporate Visions Inc', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

  1. Generous annual leave allowance
  2. Comprehensive health insurance coverage
  3. Opportunities for career development and advancement
  4. Flexible working arrangements to maintain a healthy work-life balance
  5. Team-building activities and social events

About us

Corporate Visions Inc' is a leading provider of innovative sales and marketing solutions. With a strong focus on customer satisfaction, we have built a reputation for delivering high-quality products and services that help our clients achieve their business goals. Our company culture is centred around collaboration, innovation, and a commitment to excellence. We are proud to be an equal opportunity employer and encourage applications from candidates of all backgrounds.

If you are excited about the prospect of joining our dynamic team, we encourage you to apply now

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