IT Helpdesk Specialist
7 hours ago
Urgent Hiring
We're looking for a sharp, proactive
IT Helpdesk Specialist
to keep our systems running smoothly. You'll handle day-to-day support for workstations, printers, servers, and network devices, act as our main helpdesk contact, and resolve hardware/software issues efficiently. You'll also maintain IT assets, ensure security compliance, support project rollouts, and travel to off-site locations when needed.
If you're tech-savvy, solution-driven, and ready to make an impact—we want you on our team
Qualifications:
- Fresh Graduates or 1–2 years of experience in a similar role
- Diploma or degree in IT, Computer Science, or a related field.
- Proven experience in IT support and troubleshooting.
- Knowledge of the ITIL framework.
- Familiarity with Active Directory (AD), DNS, DHCP, virtualization technologies (e.g., Hyper-V), and Microsoft Azure is an advantage.
- Experience with ITSM tools (such as ServiceNow)
- Knowledge of networking is an advantage
- Understanding of system updates, backup, and recovery procedures.
- Strong communication, problem-solving, and organizational skills.
Note: A detailed job overview will be shared during the interview process.
Feel free to send your updated CV to:
PH005-
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