Project Manager

Role Summary

The Litigation Project Manager will oversee workflow execution, optimize legal processes, and ensure operational excellence across all litigation stages. This role requires a strong background in project management, process improvement, data analysis, and—critically—experience in a law firm or legal environment, preferably within personal injury or high-volume litigation teams.

The ideal candidate is highly analytical, structured, proactive, and capable of leading cross-functional initiatives that drive efficiency, compliance, and performance within the Litigation Department.

Key Responsibilities

Litigation Workflow & Process Management

• Manage and optimize workflows across litigation stages (pre-lit, discovery, motions, trial prep).
• Document and update SOPs, process maps, and department playbooks.
• Identify bottlenecks and implement targeted solutions to improve turnaround times and case progression.
• Coordinate with attorneys, paralegals, case managers, and support teams to ensure aligned timelines and deliverables.

Data Analysis & Reporting

• Analyze case movement, attorney performance metrics, deadline adherence, and litigation KPIs.
• Build and maintain dashboards to monitor litigation health and productivity.
• Provide weekly and monthly insights highlighting performance trends, risks, and improvement opportunities.
• Conduct deep-dive audits on litigation tasks, timelines, and case-stage durations.

Project Management

• Lead at least one major improvement initiative per quarter (e.g., discovery automation, demand package optimization, trial preparation workflow, compliance enhancements).
• Define project scope, timelines, milestones, and stakeholder responsibilities.
• Manage cross-department collaboration to execute project goals.
• Track progress, risks, and deliverables, ensuring on-time and high-quality implementation.

Compliance, Auditing & Quality Control

• Maintain compliance across litigation deadlines, Filevine tasks, and attorney/paralegal workflows.
• Conduct case audits to ensure accuracy, documentation completeness, and adherence to policies.
• Create corrective action plans for non-compliance or quality gaps.
• Oversee bonus audits tied to litigation performance metrics.

Cross-Functional Collaboration

• Work closely with Litigation, Operations, Intake, and Data teams to align operational and legal strategies.
• Support attorneys and paralegals by translating operational insights into actionable improvements.
• Facilitate training, calibrations, and performance feedback loops.

Reporting & Communication

• Prepare weekly department reports for leadership.
• Provide monthly MBR (Monthly Business Review) summaries with clear insights and visual data storytelling.
• Communicate findings and recommendations in a clear, actionable, and concise manner.

Qualifications & Experience

• Bachelor's degree in Business, Project Management, Legal Studies, Computer Science, or related field.
• Law firm or legal operations experience is highly preferred (personal injury litigation experience is a strong advantage).
• 5–7+ years of experience in project management, process improvement, or legal operations roles.
• Proven success optimizing workflows in high-volume environments.
• Hands-on experience with Filevine, LeadDocket, or other legal case management software (minimum 2 years preferred).
• Strong analytical skills with experience in dashboards, reporting, and KPI monitoring.
• Technical proficiency in:
  • Automation tools (Zapier, Power Automate, Make)
  • API integrations
  • SQL or advanced Excel/Sheets
• Excellent communication and stakeholder management skills.
• PMP, Lean Six Sigma Black Belt, or related certifications preferred.

Preferred Skills

• Experience overseeing software implementations or workflow automation in legal teams.
• Background in business intelligence, analytics, or performance optimization.
• Ability to work under pressure while managing multiple simultaneous deadlines.
• Strong problem-solving, strategic thinking, and organizational abilities.