IT Security Engineer

6 hours ago

Ortigas Metro Manila, Philippines JFE Techno Manila, Inc. Full time ₱900,000 - ₱1,200,000 per year

RESPONSIBILITIES:

  • Manage and monitor all installed systems and infrastructure for overseas offices.
  • Plan, execute, and monitor projects from initiation to closure
  • Conduct troubleshooting, diagnostic, or technical support procedures.
  • Manage IT security incident handling and coordinate response efforts.
  • Collaborate with IT and security teams to ensure compliance with security policies
  • Engage and communicate effectively with global stakeholders across departments and regions
  • Provides physical or remote support to all system users and escalates issues to a higher level of support when needed.
  • Manage and monitor incidents and requests throughout their lifecycle in the form of IT Tickets.
  • Recognize solutions, document procedures, and maintain knowledge database content up to date.
  • Observe Excellent Customer Service etiquette in handling user's inquiries and request.
  • To provide training and guidance to Junior IT Engineers
  • Stay updated with the latest technologies related to IT security, propose improvements, and implement necessary changes and adjustments.

QUALIFICATIONS:

  • Graduate of BS in Computer Engineering, Computer Science, or Information Technology.
  • With 5-10 years of experience in IT roles, with a focus on Network and Server Administration, AWS computing and with strong foundation in IT Security.
  • With 3+ years of experience in project management
  • Strong understanding of IT Service Management principles, ITIL certification is a plus, but not required.
  • Must have experience with Microsoft 365 administration like Exchange, Teams, SharePoint, and Azure Active Directory.
  • Knowledge of TCP/IP network (WAN/LAN) and its components (router, L3/L2 switch, FW, load balancer)
  • Knowledge of Active Directory, Windows Server OS and Linux OS
  • Knowledge of Knowledge of virtual infrastructure (ESXi, VMWare, VCenter, etc.)
  • General knowledge and management experience regarding information security
  • Vulnerability information collection and response operations
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of technologies.
  • Required to study and learn the Japanese language to have better communication with the Japanese Staff

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