FinOperations Analyst, AR Dispute

1 day ago

Manila, National Capital Region, Philippines Amazon Full time $40,000 - $60,000 per year
DESCRIPTIONResponsibilities include, but are not limited to:
  • Working on complex vendor disputes and resolving the queries in a time bound manner
  • Meet or exceed applicable metrics of the process assigned.
  • Working on underlying issues and fixing the root cause/s
  • Manage vendor disputes via inbound email and outbound calls.
  • Maintain customer relationships by responding timely and accurately to both internal (company) and external (vendor directly) questions and requests for information.
  • Efficiently manage disputes and issues through pro-active coordination with vendor and internal teams.
  • Understand the pain points of vendor and solve our vendor disputes.
  • Providing prompt, efficient, detailed, customer-oriented service to vendors.
  • Escalating when appropriate to direct manager and/or senior leaders.
  • Perform other projects and duties as required.
BASIC QUALIFICATIONS
  • Minimum of 2 years graduate certificate.
  • Amicable to taking Inbound and Outbound calls and if necessary work overtime.
  • Proficient in the English language.
  • Proficient in Microsoft Excel and Word.
  • Flexible to work in shifting schedule.
  • Exemplifies traits of being a Team player, has good interpersonal skills, hardworking, adaptable and detail oriented.
  • Can work under pressure and with deadlines.
  • Excellent verbal and written communication skills, with a strong customer service focus.
  • Has the ability to prioritize, multi-task and work with minimal supervision.
  • A person who is open to work with diverse teams with different cultures on a global scale.
PREFERRED QUALIFICATIONS
  • Preferably with a Bachelors/Master's Degree in Finance/Accounting as Major Subject.
  • Prior experience of at least 2 years in similar role in Finance & Accounting role as an Analyst or work in a BPO industry catering to customer needs.
  • Preferably with Accounts receivable experience.
  • A desire to take responsibility and ownership for projects from day one.
  • A drive for continuous learning and self-development.
  • A person who is self-motivated and driven.

Amazon

  • FinOperations Analyst, AR Dispute

    24 hours ago

    Manila, National Capital Region, Philippines Amazon Full time ₱30,000 - ₱50,000 per year

    DESCRIPTIONKey job responsibilities Responsibilities include, but are not limited to: BASIC QUALIFICATIONS PREFERRED QUALIFICATIONS Amazon

  • Disputes Analyst

    23 hours ago

    Manila, National Capital Region, Philippines ANZ Full time $40,000 - $60,000 per year

    Division: Australia RetailLocation: Quezon CityAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the RoleThe Disputes Analyst is responsible for active and regular monitoring and reviewing of the Bank's fraud detection...

  • SCommerce - Dispute Analyst

    4 days ago

    Manila, National Capital Region, Philippines Shopee Full time

    Shopee - SCommerce Dispute AnalystResponsibilitiesAssist in managing FBS disputes on behalf of sellers on time.Validate appropriate data from the system, analyze proof, and collect evidence to ensure a proper course of action is being pursued.Ensure accurate and appropriate responses to disputes.Assist in RO CreationAssisting OSG concerns via IHT and...

  • AR & Collections Senior Analyst

    4 days ago

    Manila, National Capital Region, Philippines WhiteCrow Research Full time

    Join to apply for the AR & Collections Senior Analyst role at WhiteCrow Research.We are global talent research, insight and pipelining specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our...

  • Billing & AR Operations Specialist

    24 hours ago

    Manila, National Capital Region, Philippines Olly Olly Full time $104,000 - $130,878 per year

    Given that this position requires English proficiency, we are only considering CVs provided in English. Thank you, and we look forward to your submission Dado que esta posición requiere dominio del inglés, solo estamos considerando CVs enviados en inglés. Gracias y esperamos recibir tu postulaciónAbout Olly OllyReady to roll up your sleeves and help...

  • AR Analyst

    1 day ago

    Manila, National Capital Region, Philippines Hostaway Full time $60,000 - $100,000 per year

    NOTE: This is a FULLY remote role, but the candidate must be based in the Philippines to collaborate with their peers and customers. Hostaway is a SaaS startup that is transforming the vacation rental industry. With innovative solutions and partnerships with giants like Airbnb, VRBO, and Booking, we're taking on the competition and winning. Leveraging our...

  • Billing & AR Operations Specialist

    2 days ago

    Manila, National Capital Region, Philippines Olly Olly Full time

    OverviewGiven that this position requires English proficiency, we are only considering CVs provided in English. Thank you, and we look forward to your submission Dado que esta posición requiere dominio del inglés, solo estamos considerando CVs enviados en inglés. Gracias y esperamos recibir tu postulaciónAbout Olly OllyReady to roll up your sleeves and...

  • AR and Financial Collections Leader

    4 days ago

    Manila, National Capital Region, Philippines beBeeFinancial Full time $90,000 - $120,000

    Senior Finance Professional - AR & Collections Senior AnalystThe role of a Senior Finance Professional, specifically in the position of AR & Collections Senior Analyst, involves providing leadership and strategic direction to the Accounts Receivable and Collections function. This includes supervising a team of professionals, analyzing financial data, and...

  • AR & Collections Analyst

    24 hours ago

    Manila, National Capital Region, Philippines WhiteCrow Research Full time $60,000 - $80,000 per year

    About WhiteCrowWe are global talent research, insight and pipelining specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client's in-house...

  • AR & Collections Analyst

    5 days ago

    Manila, National Capital Region, Philippines WhiteCrow Research Full time

    OverviewJoin to apply for the AR & Collections Analyst role at WhiteCrow Research.We are global talent research, insight and pipelining specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our...