Manager, Zone Operations

2 weeks ago

Ayala Alabang, National Capital Region, Philippines Manulife Full time

The Manager, Zone Operations engage and support our Agency Leaders and Financial Advisors on the different aspects of the business including but not limited to case issuance, advisor tagging and on-boarding, digital adoption, etc., collaborating with the leaders and their teams as well as the different business units is essential to be able to provide timely support, feedback and insights that can contribute to the productivity and headcount growth of the leaders.

Position Responsibilities:

  • Review pending requirements of applications that are beyond TAT and facilitate eventual issuance
  • Tracking and monitoring the tagging of new recruits
  • Tracking and monitoring of digital adoption of the distributors on digital tools being introduced by the company like ePOS, Manulife Access, VYMO, etc.
  • Regular coordination meeting with other business units like NB, Agency Licensing, Policy Admin, etc. to identify areas of opportunities to continuously improve distributor experience

Required Qualifications:

  • Bachelor's degree in Business Studies / Administration / Economics / Management

Four years or more relevant experience in sales, business development and agency management preferably in a life insurance setting

Preferred Qualifications:

  • Has held key positions relevant to the requirement of the job
  • Ability to develop and execute sound business plans
  • Proven leadership skills
  • Excellent management skills
  • High sense of business ethics and professionalism
  • Strong business and financial acumen
  • Excellent communication and interpersonal skills

When you join our team:

  • We'll empower you to learn and grow the career you want.
  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Working Arrangement

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