Japanese-speaking Customer Service Representative

1 week ago

Pasig, National Capital Region, Philippines Siegen HR Solutions Full time ₱200,000 - ₱250,000 per year


JOB DESCRIPTION:
  • Attend to Japanese-speaking customer questions, complaints and concerns immediately and facilitate satisfactory resolution.
  • Effectively present, discuss and/or address customer concerns and requests in a way that conveys an image of quality and superior understanding of customer needs.
  • Manage calls professionally, efficiently and with good Japanese and English communication skills.
  • Research answers to questions using a variety of manuals and resources

TO QUALIFY:
  • Can converse using basic
    English language
  • Open to NATIVE
    SPEAKERS ONLY
  • Must be proficient with both JAPANESE and KEIGO
  • Must know how to read and
    write required foreign language

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