HR Generalist Supervisor

Our vision is to have a healthier world where people take responsibility for their own health and the planet.

Since our first store opened at Shangri-La mall in 1995, our customer advisors have dedicated themselves to achieving our vision through educating and empowering our customers. The success in establishing Healthy Options as the premier all natural products store chain in the country has been made possible by our dedicated people.

To build on this success, we will continue to focus on providing world-class customer experience and innovative natural products and services.

Join us to continue and expand the contribution Healthy Options is

Job Description

I. Benefits Administration

• Leads the implementation and monitoring of statutory and company-initiated benefit programs in compliance with relevant laws and regulations
• Ensures the timely and accurate processing of timekeeping records, pre-payroll documents, statutory and Company benefits such as HMO, life insurance, uniform distribution, and the Perfect Employee Reward system.
• Coordinates with insurance and healthcare providers (e.g., Medicard, Sunlife) to resolve escalated issues and improve service delivery.
• Oversees the annual physical exam program and ensures completion of follow-throughs for all employees.
• Reviews and improves benefit-related communications, guidelines, and processes.
• Maintains strong partnerships with external agencies (e.g., BIR, SSS, PhilHealth, Pag-IBIG) for employee registration and compliance.
• Ensures accuracy and integrity of benefit-related data in HRIS or relevant systems.
• Conducts regular audits of benefit usage, enrollments, and records to ensure accuracy and adherence to policy.

II. Employee Services and Records Management

• Ensures we maintain accurate HRIS data, employee records, and ID systems.
• Reviews and approves employee documentation requests (e.g., certificates, proximity cards,
• employment records).
• Ensures confidentiality and security of employee data and compliance with data privacy laws.
• Streamlines and improve documentation and service request procedures to ensure a responsive HR service experience.

III. Employee Relations

• Supervises offboarding processes including clearances, final pay, and compliance with
• documentation requirements.
• Addresses employee concerns regarding welfare services and coordinates resolution with concerned units or external parties.
• Supports the implementation of employee engagement initiatives and proactively gathers employee feedback for improvement.
• Coaches and guides Talent Welfare Associates in day-to-day tasks and fosters a service-oriented mindset.

IV. Team Support and Projects

• Develops and maintains SOPs related to welfare and employee services and ensures alignment with company policies.
• Supports or leads internal projects such as wellness campaigns, outreach programs, or HR technology rollouts.
• Coordinates with internal departments (e.g., Finance, Operations) for smooth cross-functional workflows and employee support.
• Prepares reports and analysis for management decision-making and policy refinement.

Minimum Qualifications

• Bachelor's degree in Psychology, Human Resources, Business Administration, or related field
• At least 3–5 years of experience in HR, preferably with exposure to timekeeping, payroll, statutory benefits, remittances, employee relations, and records management
• Solid knowledge of Philippine labor laws, government benefits, and HR best practices
• Preferably experience in supervising or mentoring junior team members
• Detailed-oriented, strong organizational, analytical, and problem-solving skills
• Excellent communication and interpersonal skills
• Highly ethical, and committed to confidentiality, and service excellence

Why Join Us?

• Be part of Asia's largest all-natural product retailer for 25 years
• Enjoy our beautiful and employee–friendly stores/office, with cute office pets in our HQ.
• Experience on-the-job skill development and mentoring program.
• Learn from our in-house and external trainings.
• Grow and challenge yourself to join our leadership development program.
• Work in a Company that values an entrepreneurial mindset on the job.
• Feel secure in our above industry compensation package.
• Join an organization that has a high retention rate, where people love where they work.