
Customer Support for Mechanical Engineering Industry
1 day ago
- Monitor, inventory, and manage company equipments.
- Source suppliers and handle equipment/materials procurement.
- Maintain records of equipment performance and repairs.
- Coordinate with sales to ensure accurate and timely invoicing.
- Attend to enquiries on product sales and stock availability.
- Monitor customer accounts to track outstanding payments and follow up on overdue invoices.
- Manage accounts receivables process from invoice generation to payment collection.
- Prepare proposals related to relevant products for customers / distributors / dealers.
- Communicate with Marketing / Factory for pricing, lead time and update sales information regularly.
- Update pricing / brochures / templates of air compressors & related products.
- Compile and provide sales reports.
- Negotiate (within your authority limits) on behalf of the company for discount requests from distributors/dealers or customers while striving to maximize profit margin.
- Prepare and submit item creations, order change for orders and create new customer accounts.
- Maintain proper & systematic filings of sales project files, library, and technical materials.
- Support reports requirement from management
- Coordinate and arrange with customers sales related activities (e.g., user training, testing & commissioning etc.)
- Support ad-hoc office administration for the sales & service department.
Job Type: Full-time
Pay: Php30, Php38,000.00 per month
Work Location: In person
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