Senior Manager-Consulting-Technology Consulting

13 hours ago

Cebu City, Central Visayas, Philippines EXL Service Full time ₱2,000,000 - ₱2,500,000 per year

Job Description: Essential Functions

  • Client Portfolio Management – End of End owner of key accounts from IT Service delivery perspective
  • IT Service Management and Delivery - Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders.
  • Managing Business Growth (Ramp-ups)
  • Business Value Creation - Responsible for identifying, implementing and review of service improvement initiatives. Drive productivity improvements as per plan and control cost of operation.
  • Driving Effectiveness of Compliance & Information Security as part of Service Delivery of client processes. – Shoulder responsibility and work with Internal Audit Teams to meet compliance requirements.
  • Liaison with the Client to understand delivery requirements and effectively engage and communicate expectations to the Internal Teams.
  • Major Incidents Database – Capturing of all Client processes Downtimes / Application Issues & Major Downtimes for usage in future.

Responsibilities: Primary Internal Interactions

  • Business Leaders
  • All Technology Sub-Functions .

EXL Internal / External Audit Teams .

Primary External Interactions

  • Client Teams – especially Client Technology Teams.
  • External Vendors – Primarily for Service Desk Management.

Qualifications: Technical Skills

  • Good understanding of
  • Network (MPLS, Internet, Site to Site VPN)
  • Systems, VDI Solution and business applications (Citrix, AWS, Horizon VMware, Zscaler)
  • Voice (Avaya, Cisco Finesse, Ring Central, Genesys, AWS)
  • Exposure to and knowledge of Data and AI initiatives and their implementation is an advantage.
  • An industry recognized certification like ITIL / ITSM is an advantage.
    Understanding of Project management methodology

Process Specific Skills

  • Ability to interface and communicate at all levels within EXL and Client organizations.
  • Understanding of Enterprise Business Processes, IT Process, Service Delivery is vital.
    Working knowledge of MS office, MS Project and Visio.

Soft skills (Desired)

  • Good presentation and interpersonal skills.
  • Excellent problem solving skills in a cross functional environment
    Client stakeholder management

Soft Skills (Minimum)

  • Strong verbal and written communication skills
  • Strong customer service orientation ability to connect with global customers and work with Global teams.
  • Good listening and consultative skills.

  • Senior Accounting Consultant

    2 days ago

    Cebu City, Central Visayas, Philippines Evolve Global Services, Inc. Full time ₱80,000 - ₱180,000 per year

    About the job Senior Accounting Consultant (Remote) A. SUMMARYYou will apply advanced accounting and financial reporting expertise in U.S. GAAP to advise clients on complex issues arising from significant business transactions and transformations. These may include mergers and acquisitions, initial public offerings (IPOs), restructurings, carve-outs, and...

  • Senior Digital Analytics Consultant

    2 weeks ago

    Cebu City, Central Visayas, Philippines InfoTrust Full time ₱900,000 - ₱1,200,000 per year

    About InfoTrustInfoTrust is a global, privately-owned consulting and solutions agency dedicated to unlocking the power of data to drive marketing performance and business growth. We specialize in digital analytics, media enablement, and privacy-centric solutions that help the world's largest brands optimize their marketing strategies. Our culture is built on...

  • Senior Business Process Consultant

    14 hours ago

    Cebu City, Central Visayas, Philippines Infinnum Inc. Full time ₱360,000 - ₱516,000 per year

    ABOUT THE COMPANYInfinnum Inc. is a finance and business consultancy firm committed to supporting medium to large-scale family businesses in the Philippines. We offer integrated financial reporting, corporate financial planning, business process consulting, tax compliance, and strategic tax consulting services. Our mission is to help businesses across...

  • SAP SD Consultant

    4 days ago

    Cebu City, Central Visayas, Philippines Ben edictio Full time ₱1,800,000 - ₱2,280,000 per year

    Key Responsibilities:Provide business, functional and technical support on SAP Sales and CX solutionsGather requirements and assess gaps in the current business processes and configurationsProvide technology consulting expertise to develop alternatives and recommendations to address gapsDevelop solutions for SAP Sales and CX requirementsLead testing and...

  • Sr. ABAP Consultant

    13 hours ago

    Cebu City, Central Visayas, Philippines ARTECH TECHNOLOGY INC Full time ₱900,000 - ₱1,200,000 per year

    Cebu City | 100% Remote (Hybrid only if needed)Mid Shift | 2:00 PM – 5:00 AMCompetitive Salary About the Role:Join a global SAP team (majority in Spain) and work on enterprise-level projects from the comfort of your home. We're looking for a skilled SAP ABAP Consultant with experience in interfaces and user exits. What You Bring:3–5+ years of SAP ABAP...

  • Internal Audit Consultant

    2 weeks ago

    Cebu City, Central Visayas, Philippines TOA Global Full time ₱400,000 - ₱600,000 per year

    Internal Audit Consultant Location: Cebu Shift: 7:00 AM - 4:00 PM Monday - FridayArrangement: Hybrid Unlock your potential At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, Philippines, South Africa, and...

  • Consultant II

    4 days ago

    Cebu City, Central Visayas, Philippines Evo Tech Software Solutions, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Who We AreEvo Tech Software Solutions Inc. is a highly motivated team of professionals based in Cebu, Philippines, committed to providing tailored services. With expertise in Web Development, e-Commerce Management, Data Analytics, and Graphic Design, we offer globally competitive solutions that empower our clients' businesses to excel in today's market.By...

  • Managing Consultant for Financial Process and Controls

    2 weeks ago

    Cebu City, Central Visayas, Philippines Infinnum Inc. Full time ₱840,000 per year

    ABOUT THE COMPANYInfinnum Inc. is a consulting firm for finance and business, helping organizations strengthen financial processes, improve controls, and achieve sustainable growth. We are looking for a highly experienced Managing Consultant – Financial Process and Controls to lead client engagements, drive operational excellence, and develop a...

  • Managing Consultant for Business Process and Controls

    12 hours ago

    Cebu City, Central Visayas, Philippines Infinnum, Inc. Full time ₱480,000 - ₱960,000 per year

    ABOUT THE COMPANYInfinnum Inc. is a consulting firm for finance and business, helping organizations strengthen financial processes, improve controls, and achieve sustainable growth. We are looking for a highly experienced Managing Consultant – Financial Process and Controls to lead client engagements, drive operational excellence, and develop a...

  • Consultant II

    4 days ago

    Cebu City, Central Visayas, Philippines Evo Tech Software Solutions Inc. Full time ₱900,000 - ₱1,200,000 per year

    Who We AreEvo Tech Software Solutions Inc. is a highly motivated team of professionals based in Cebu, Philippines, committed to providing tailored services. With expertise in Web Development, e-Commerce Management, Data Analytics, and Graphic Design, we offer globally competitive solutions that empower our clients' businesses to excel in today's market.By...