Warehouse. Operations Leader

Warehouse Operations Lead

Schedule: Mondays - Saturdays, 7am - 4am w/ 1 hr lunch break

Location: Plaridel, Bulacan (1,800 sqm warehouse)

Reports to: Operations Director

Employment Type: Full-time, On-site

Manages: Warehouse Staff (3-10), Logistics Staff (1)

Role Overview

We are hiring a Warehouse Operations Lead who will take charge of daily operations at our Plaridel warehouse. This person will handle receiving, inventory, picking, packing, dispatching, and VAS (value-added services) like kitting or labeling.

You must have leadership experience in an ecommerce or retail warehouse, and be confident with math, basic computer tools, and solving problems quickly. This is a hands-on role with a lot of responsibility.

Key Responsibilities

Daily Operations

• Oversee and assist in inbounding, storage, picking, packing, dispatching for ecommerce and retail stores
• Ensure all ecommerce (Shopee, Lazada, TikTok, Shopify) and retail orders are accurate and on time
• Supervise value-added services (e.g., bundling, labeling, repacking)
• Keep the warehouse clean, organized, and safe
• Manage staff

Inventory & Documentation

• Check and log incoming stock deliveries
• Do regular stock counts and investigate any missing/damaged items
• Use warehouse systems or basic spreadsheets to track inventory and order flow

Team Leadership

• Lead a team of 3–10 warehouse staff and other onsite staff per day
• Assign daily tasks, monitor performance, and train new workers
• Enforce discipline, teamwork, and safety
• Solve day-to-day issues on the floor quickly and clearly

Process Improvement

• Suggest better ways to speed up work or avoid errors
• Help create or improve simple systems (SOPs) as the warehouse grows
• Coordinate with head office on reports, concerns, or plans

Required Skills & Experience

• At least 3 years experience as a warehouse team leader, shift supervisor or warehouse supervisor
• Has worked in ecommerce or retail fulfillment, logistics or warehousing
• Good at basic math (counting stock, calculating volumes, basic reports)
• Comfortable using phones, tablets, scanners, and Excel or Google Sheets
• Can think fast, fix problems, and give clear instructions
• Willing to work full-time in Plaridel, Bulacan

Performance Targets (KPIs)

• Order accuracy and dispatch time
• Inventory loss or damage
• Quality and speed of VAS work
• Staff discipline and attendance
• Cleanliness and safety compliance

What We Offer

• Full-time role with opportunity to grow into warehouse manager
• Strong support from the company and leadership team
• Regular pay, performance bonus, and a stable work environment
• A chance to help build the warehouse from the ground up

Job Type: Full-time

Pay: Php22, Php28,000.00 per month

Benefits:

• Employee discount
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person