Talent Enablement Training Vice President

JOB DESCRIPTION

Join us at JPMorgan Chase as a Business Enablement Learning Manager, where you will play a pivotal role in shaping the future of our Client Onboarding and Service (COS) organization. Come and be a part of a team that values your insights and leadership.

As a Talent Enablement Training Vice President within the Client Onboarding and Service (COS) organization, you will be leading strategic initiatives that promote skills growth and talent mobility, with a strong focus on training priorities and projects. Be at the forefront of innovation, fostering a culture of continuous learning and development. Your expertise in training program management will help us enhance productivity and engagement across the organization. You are expected to define and implement training surveys to assess effectiveness using training frameworks such as Kirkpatrick's levels of evaluation and Bloom's Taxonomy, ensuring that training programs are aligned with learning objectives and organizational goals.

Job responsibilities:

• Serve as a liaison for COS regional partners for priorities, ensuring effective communication and collaboration.
• Design Learning Maps and develop approaches to enhance skill-building and training effectiveness.
• Develop and implement a comprehensive Talent Assessment Strategy to evaluate and enhance employee skills, competencies, and potential, ensuring alignment with organizational goals and workforce planning.
• Partner with management to develop and maintain dashboards or reports that communicate program impact and ROI to leadership.
• Enhance employee productivity through KPI-driven training initiatives, focusing on measurable outcomes and continuous improvement.
• Lead the Client Onboarding Services Development program, including the implementation of rotational programs, while developing learning paths in partnership with key stakeholders to support these initiatives.
• Partner with Talent Acquisition, HR, and Learning teams to execute talent programs that enhance attraction of key talent, deepen focus on employee development and align with organizational goals.
• Act as a Training and Development Subject Matter Expert, guiding cross-functional teams in training strategy and execution.
• Review instructional design plans and courses to ensure quality and compliance with accessibility standards.
• Build out more complex learning solutions – implementing new technologies, strategies, and strategic programs including setting up a learning badge program

Required qualifications, capabilities and skills:

• Strong program management skills with proven experience in liaising with regional partners to prioritize initiatives and foster collaboration.
• Experience leading talent development programs, including the implementation of experiential development or rotational programs and customized learning paths.
• Proven ability to partner with Talent Acquisition, HR, and Learning teams to execute comprehensive talent programs focused on attraction, development, and retention.
• Proficient in data analysis and reporting, with experience in developing dashboards that communicate program impact and ROI to leadership.
• Strong focus on enhancing employee productivity through KPI-driven training initiatives, emphasizing measurable outcomes and continuous improvement.
• Knowledge of instructional design principles, with experience reviewing plans and courses to ensure quality and compliance with accessibility standards.
• Experience in academy-style learning environments, including the development and management of certification and badge programs to recognize employee skills and achievements.
• Proven experience in designing and executing Talent Assessment Strategies, utilizing various evaluation methods to identify skill gaps and inform talent development initiatives.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.