Local Program Manager

3 days ago

Manila, National Capital Region, Philippines Philscan Travel and Tours, Inc. Full time ₱473,000 - ₱951,000 per year

In this role, you will support and manage moderately sized travel programs while gaining hands-on experience in client services, program coordination, and operations management.

This position is ideal for someone looking to build a strong foundation in corporate travel management—offering exposure to client relations, program oversight, and issue resolution. You'll collaborate closely with internal teams and clients to ensure seamless travel program delivery and outstanding customer satisfaction.

JOB RESPONSIBILITIES:

  1. Program Management and Client Support

  2. Provide support for basic client services by managing low-complexity travel accounts involving air bookings, hotel accommodations, and visa arrangements.

  3. Execute program tasks under the supervision of the team lead or supervisor, ensuring SLAs are met (e.g., tasks completed within four hours).

  4. Support the delivery of travel programs in alignment with client needs, company standards, and compliance requirements.

  5. Transaction Support and Escalations

  6. Assist in transaction-related activities, particularly in hotel and visa coordination, though not directly handling transactions.

  7. Monitor transaction status, track any issues or delays, and escalate concerns to the appropriate higher-level personnel as needed.

  8. Assist in the investigation and resolution of issues related to account management, helping to ensure that program execution aligns with client expectations.

  9. Account and Program Oversight

  10. Oversee the implementation of travel programs to ensure client requirements and service agreements are met.

  11. Ensure compliance with internal policies, SLAs, and client-specific guidelines.

  12. Participate in the program approval and review process, ensuring all client needs are addressed before launch.

  13. Training and Development

  14. Receive hands-on training in travel program management and client servicing.

  15. Build foundational skills in account management through exposure to various travel accounts and program activities.
  16. Demonstrate initiative and continuous learning to prepare for future leadership or senior account management roles.

QUALIFICATIONS:

  • Previous experience in client or account services, preferably within corporate travel management or program coordination.
  • Working knowledge of air travel, hotel bookings, and visa processes.
  • Strong organizational and multitasking skills, with the ability to work efficiently under pressure.
  • Proficiency in Microsoft Office and Google Suite for reporting and administrative tasks.
  • Understanding of service level agreements (SLAs) and operational compliance.
  • A proactive attitude, eagerness to learn, and desire to grow within the travel management field.

Apply today and start your journey toward a rewarding career in travel management

Benefits:

  • Health insurance
  • Life insurance

Experience:

  • Customer service: atleast 2 years

  • Program Manager

    7 days ago

    Manila, National Capital Region, Philippines Thumbtack Full time ₱300,000 - ₱600,000 per year

    Thumbtack helps millions of people confidently care for their homes.Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements....

  • Program Manager

    16 hours ago

    Manila, National Capital Region, Philippines Thumbtack Full time

    Thumbtack helps millions of people confidently care for their homes.Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements....

  • Program Manager, Philippines

    7 days ago

    Manila, National Capital Region, Philippines Smile Train Full time ₱2,000 - ₱2,500 per year

    Smile Train is changing the world one smile at a time. We're always on the hunt for curious, passionate, and innovative thinkers to join our team, to help us do what we do better.An international nonprofit headquartered in New York, our mission is to transform the life of every person impacted by cleft lip and palate. We train and support doctors and medical...

  • Local Market Project Manager

    7 days ago

    Manila, National Capital Region, Philippines Safeguard Global Full time ₱1,500,000 - ₱3,000,000 per year

    Why join Safeguard Global?We want to help you"Work in Any Way" - that makes time for family, commitments, and life outside, so that you can have the best of both worlds. When you own what you do and are driven to deliver, you have the flexibility to decide where and how you work.Our roles aren't just remote and hybrid first—they break free from the...

  • Program Manager

    7 days ago

    Manila, National Capital Region, Philippines CRYOPORT SYSTEMS Full time ₱1,200,000 - ₱2,400,000 per year

    CRYOPDP, now part of DHL Supply Chain, has been dedicated to finding solutions for the transport of time - and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation,...

  • Online Programs Manager

    16 hours ago

    Manila, National Capital Region, Philippines Trend Micro Full time

    As the number of cyberattacks and digital threats continue to grow, our world needs more passionate and innovative individuals who seek to be trailblazers in and shapers of the rapidly evolving cybersecurity landscape.At Trend Micro, we offer tremendous opportunities that will challenge and equip you to become engineered to do good in whatever path you take....

  • Program Manager

    7 days ago

    Manila, National Capital Region, Philippines CRYOPDP Full time $90,000 - $120,000 per year

    CRYOPDP, now part of DHL Supply Chain, has been dedicated to finding solutions for the transport of time - and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation,...

  • Program Manager

    5 days ago

    Manila, National Capital Region, Philippines Fresenius Medical Care Full time ₱1,200,000 - ₱2,400,000 per year

    As a Program Manager of the Global Business Services team, you will part of a dynamic team working across the enterprise to manage business process transitions from existing locations to offshore/nearshore or provider locations. Your primary focus will be transitions but other projects might be included as directed. Fresenius Medical Care is a fastpaced...

  • Sales Program Manager, ASEAN

    7 days ago

    Manila, National Capital Region, Philippines griddable Full time ₱1,500,000 - ₱3,000,000 per year

    DescriptionThe Strategy & Programs team at Salesforce is a high-performance team chartered with formulating our cross-functional productivity strategy, driving excellence in execution through optimising the seller experience, and assisting senior leaders in achieving sales growth through data-driven insights.Sales Programs is a critical function working...

  • Operations Manager for Local Account

    5 days ago

    Manila, National Capital Region, Philippines ALTRIA CALLCENTER OPC Full time

    We are looking for a results-driven Operations Manager to lead our local account and ensure smooth daily operations. The ideal candidate has solid experience in managing teams, driving performance metrics, and fostering a high-performing, positive work culture. Responsibilities:Oversee day-to-day operations of the assigned local campaign.Monitor and analyze...