HR Senior Analyst

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.The HR Specialist is responsible for providing technical and complex issue resolution support to the HR function, as well as managing individual and mass data changes in the HR systems as it relates to core HR activities.Key AccountabilitiesProvide cross functional transactional data support to CoEs aligned to core HR processes being supported by the HR Direct teamExecute data changes in the HR system (Workday) related to non-self-service transactionsSupport Managers by answering more complex queries related to HR data specific to CoE activities (e.g., performance management cycle, L&D course catalog refresh)Manage mass data changes and systems activities related to employee entries and exits (e.g., mass systems onboarding after M&A activity)Provide guidance and best practices around data usage and data management policies / procedures within HR systems to Finance, Payroll, or other downstream stakeholders to drive continuous improvementIdentify resolutions for complex or high risk data management queriesEscalate to HR Specialist Lead or external vendors and COEs as neededSkills & CompetenciesStrong technical, analytics, business, and financial acumen, with the ability to analyze complex data, draw conclusions, and offer recommendationsExcellent working knowledge of data management best practices and standardsAbility to communicate complex technical concepts to non-technical resourcesPassionate about team work and providing excellent customer service through efficient processesUnderstanding of core HR processes and HR management practicesResults focused with the ability to manage competing priorities and multiple stakeholdersProactive in achieving results and seeking improvementsAttention to detail and an ability to work towards tight deadlinesProficiency in MS Office suite, especially MS Excel and AccessQualifications/ Experience/ EducationBachelor's degree in Human Resources, Data Science, or other related field1-3 years of experience in a corporate HR support or client services role preferred1-2 years as a business or HR analyst role with complex processingChat experience preferredLocation:On-site –Taguig, PhilippinesIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the tableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.