Lead QA Engineer

3 days ago

Manila, National Capital Region, Philippines Local Peoples Full time $90,000 - $120,000 per year
Location:

Hours:

Rate:

The Role

Key Responsibilities
  • Lead comprehensive QA strategy for a hospitality integration platform, with special focus on POS/PMS system integrations
  • Design and execute critical integration testing for hotel PMS systems and food service POS platforms to prevent payment duplications, booking errors, and system failures
  • Establish rigorous testing protocols for financial transactions, payment processing, and guest experience workflows, where zero tolerance for errors is required
  • Develop automated testing frameworks from scratch, including API testing suites for third-party integrations
  • Implement load testing and capacity planning to identify system breaking points before they impact partners
  • Create comprehensive SIT (System Integration Testing) processes for multi-platform environments
  • Build scalable QA processes that ensure first-time-right implementations for partner integrations
  • Establish quality gates and testing environments that mirror production scenarios for hotel and restaurant partners
  • Lead root cause analysis for integration issues and implement preventive measures
  • Mentor development teams on quality practices specific to hospitality technology integrations

Required Qualifications
  • 7+ years of experience in software quality assurance with 2+ years in a lead role
  • Extensive experience with POS/PMS system integrations and hospitality technology platforms
  • Proven track record in financial transaction testing with zero-defect tolerance for payment processing
  • Expert-level API testing skills with experience in complex third-party integrations
  • Strong automation testing capabilities - must be able to build test frameworks from scratch
  • Load testing and performance testing expertise to identify system capacity limits
  • System Integration Testing (SIT) experience with multi-vendor environments
  • Experience with test automation frameworks and tools (Selenium, Cypress, REST Assured, etc.)
  • Proficiency in load testing tools (JMeter, LoadRunner, or similar)
  • Knowledge of CI/CD integration and DevOps practices
  • Experience with Agile/Scrum methodologies and quality gate implementation
  • Strong leadership and mentoring skills with the ability to work independently
  • Excellent communication and stakeholder management abilities
  • Critical requirement: Experience with payment gateway testing and financial compliance

Preferred Qualifications
  • Hospitality industry experience with hotel management systems (Opera, Amadeus, Sabre) or restaurant POS systems
  • Payment processing and financial systems testing background
  • Experience with integration platforms (Zapier, MuleSoft, Dell Boomi, etc.)
  • Knowledge of cloud platforms (AWS, Azure, GCP) and microservices architecture
  • Experience with mobile testing and cross-platform applications
  • Background in security testing and PCI compliance
  • Experience with database testing and data validation
  • Certifications in QA/Testing (ISTQB, Agile Testing, etc.)
  • Experience with quality metrics and KPI development for integration success rates

Who are Local Peoples?

Why join Local Peoples?
  • Representative and inclusive - we are dedicated to building an inclusive and accessible workplace for people from diverse backgrounds
  • Impact driven - work towards achieving real impact for people and the environment
  • Fantastic culture - driven by a welcoming, supportive and collaborative team environment
  • Professional support for design excellence- benefit from being a part of one of Australia's fastest growing design and delivery communities
  • Flexible working arrangements - including the ability to work remotely
  • Market rate salaries - attractive remuneration packages in line with the market rate
  • Flexible employment types - including the preference for permanent, but will consider contracting

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