Analytics Lead
2 weeks ago
DEPARTMENT/FUNCTION: STRATEGIC MANAGEMENT
REPORTING TO: SENIOR MANAGER
1.0 JOB IDENTIFICATION
Position Title: Business Process and Innovation Lead
Department: Strategic Management
2.0 KEY ORGANIZATIONAL RELATIONSHIPS
Reports to: Senior Manager
Supervises: BPI Specialist
3.0 JOB OBJECTIVES
The role should manage the day-to-day planning and smooth operation of the BPI Team and offer innovative and efficient solutions.
4.0 DUTIES AND RESPONSIBILITIES
4.1. Project Management
• Liaise with different stakeholders for any projects
• Conceptualizes project idea and translates it into a process rationalization
• Handles process migrations and document creation/development
• Create tools to support efficient process migration
• Creates SOPs
4.2. Business Process and Improvement
• Process Mapping and Development
• KPI Management / Achieves defined individual and team KPIs
• Proactively implements improvement, correction, and prevention measures
• Process Gap Analysis
• Standard Operating Procedures (SOP) Maintenance
• Improves processes in terms of efficiency by Kaizen, Six Sigma, Lean, or similar methods
• Standardizes and re-engineers processes as well as their interfaces according to the overall process model
4.3. Automation and Efficiency
• Automate repetitive data processing tasks
• Develop scripts and tools to improve efficiency and reduce manual effort
• Implement monitoring and alerting for data pipelines and systems
4.4. Data Quality and Governance
• Implement data quality checks and validation procedures
• Establish and enforce data governance policies
4.5. Data Analysis and Reporting
• Collect and analyze data to support business decision-making
• Develop and maintain comprehensive reports, dashboards, and visualizations
• Identify trends, patterns, and insights from data analysis to inform strategic decisions
4.6 Solution Implementation
• Assist in the development and testing of new business solutions
• Support the implementation and deployment of new systems and processes
• Provide training and support to end-users
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