Client Relationship Manager

4 days ago


Manila, National Capital Region, Philippines STOREHUB SDN BHD Full time ₱1,200,000 - ₱2,400,000 per year

Are you driven, results-oriented, and a team player?

With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses.

At StoreHub, we're building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.

It is in such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.

If this is a journey you'd like to embark on, keep reading

As a Client Relationship Manager at our company, you will play a pivotal role in driving customer success and retention through effective account management strategies. You'll build and maintain strong relationships with our customers, particularly focusing on maximizing product feature adoption and satisfaction within the F&B and retail sectors.

What you will do:

  • Account Management: Building strong relationships with merchants, understanding their business needs, and ensuring they're satisfied with the StoreHub's POS.
  • Product Adoption: Encouraging merchants to fully utilize StoreHub's features to drive business success.
  • Retention & Support: Proactively addressing issues and resolving challenges to retain customers, while achieving retention metrics (GRR, NRR, Retention).
  • Customer Advocacy: Representing merchant feedback to internal teams for continuous improvement of the platform.
  • Revenue Growth: Identifying opportunities to upsell expansion and other services to merchants

How you will need to be:

  • 2-3 years of proven success in Account Management, especially in negotiating contracts.
  • Possess strong negotiation skills and effective objection-handling capabilities.
  • Skilled in process management, with keen financial acumen and strict policy adherence.
  • Agile in adapting to rapid changes in priorities and organizational policies.
  • Familiar with CRM and customer service applications; knowledge of Intercom, Aircall, Salesforce, and Chargebee is advantageous.
  • Ready to take on additional tasks or pilot projects to benefit the team or organization.
  • Must be willing to work on-site in Makati City.

What makes working at StoreHub awesome (and refreshing):

Our people - for real StoreHubbers are some of the smartest and most interesting people you can work with. Expect to do a lot of peer-learning.

Culture of Candour. We embrace directness, hate bureaucracy, and move fast. If you're tired of 'corporate nonsense' you'll feel right at home.

Cutting edge tools. If something can be automated, we'll make it happen. You will be introduced to many different tools we use that support everyday tasks, so that we can focus our minds on the kind of work that matters.

Impact not just effort. We recognize that results are not tied to the number of hours worked. There's no reward for long hours with poor results and no penalty for leaving on time if your work is excellent. To be great, most of us have to put in considerable effort, but we don't measure contribution by hard work or long hours.

CHANGE. Our core values are super important to us. The more you resonate with them, the more you'll find yourself a good fit.

  • Communicate for Clarity
  • Humble and Hungry
  • Authentic but not an *sshole
  • Nimble and Quick
  • Growth Mindset
  • Efficiency and Excellence

We do have all the other cool perks too:

  • Apple MacBooks for everyone to help you do your best work
  • Comprehensive healthcare benefits with our HMO Plan
  • Career development and mentorship
  • Cutting edge tools. You will be introduced to over 20 different tools we use that support basic tasks, so that we can focus our minds on the kind of work that matters.

We are an equal-opportunity employer and value diversity at StoreHub. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, marital status, veteran status, or disability status.



  • Manila, National Capital Region, Philippines Training Resources Group, Inc. Full time ₱800,000 - ₱1,200,000 per year

    Grow your career with Australia's largest training resources providerWork from the comfort of your own homeBe part of a dynamic & successful teamGreat career progression in a rapidly expanding companyNo weekend workRole OverviewWe are looking for an experienced and proactive Client Relationship Manager to manage and grow key client accounts, with a strong...


  • Manila, National Capital Region, Philippines Global Process Manager Inc. Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionAbout Garrets InternationalGarrets Internationalis a part of the Wrist Group. It is an experienced, always exploring maritime service partner operating in more than 700 ports and serving 35,000 seafarers worldwide. For more than 30 years, we have provided full service of provision and stores, persistently fuelling better lives on board...


  • Manila, National Capital Region, Philippines 4M SPC TOLLING SERVICES INC Full time ₱900,000 - ₱1,200,000 per year

    What You'll DoClient Relationship Management Build and maintain strong relationships with key customers, distributors, and partners.Account Growth & Retention Identify opportunities to grow existing accounts and ensure long-term client satisfaction.Cross-Functional Collaboration Work closely with Sales, Operations, and Product teams to align customer...

  • Relationship Manager

    4 weeks ago


    Manila, National Capital Region, Philippines RCBC Full time

    Relationship Manager - Wealth ManagementJob SummaryServices, grows and further deepens existing as well as new accounts/relationships of high net worth individuals that may be referred, assigned, transferred, or delegated to them.How will you contribute?Solicits new accounts and develops/deepens existing accounts in order to generate and meet targeted sales...


  • Manila, National Capital Region, Philippines EastWest Bank Full time ₱900,000 - ₱1,200,000 per year

    About the JobLocation: Metro Manila / LuzonCorporate Title: JO-SMWork Arrangement: Hybrid Our Corporate Banking team is looking for experienced professionals to join us in Metro Manila in the role of Relationship Manager. As a Relationship Manager, your role is to acquire and manage new and existing client relationships to support the banks growth...


  • Manila, National Capital Region, Philippines First Circle Full time ₱900,000 - ₱1,200,000 per year

    First Circle, a leading fintech company in the Philippines, is looking for a customer-oriented Relationship Manager to join our team. As a Relationship Manager, you will be responsible for building and nurturing strong relationships with our clients, understanding their financial needs, and providing them with tailored financing solutions. First Circle,...


  • Manila, National Capital Region, Philippines First Circle Full time ₱900,000 - ₱1,200,000 per year

    First Circle, a leading fintech company in the Philippines, is looking for a customer-oriented Relationship Manager to join our team. As a Relationship Manager, you will be responsible for building and nurturing strong relationships with our clients, understanding their financial needs, and providing them with tailored financing solutions.First Circle,...

  • Relationship Manager

    4 weeks ago


    Manila, National Capital Region, Philippines Metrobank Full time

    Press Tab to Move to Skip to Content LinkRelationship Manager | Institutional BankingBe in good hands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need...

  • Relationship Manager

    4 hours ago


    Manila, National Capital Region, Philippines East West Banking Corporation Full time ₱900,000 - ₱1,200,000 per year

    About the JobLocation : Metro ManilaCorporate Title : Relationship ManagerWork Arrangement: OnsiteOurPriority Banking teamis looking forexperienced professionalsto join us in our sites inMetro Manilain the role ofRelationship Manager.In this role you will drive the business by prioritizing high-net-worth clients for innovative financial solutions and...


  • Manila, National Capital Region, Philippines Metropolitan Bank & Trust Company Full time ₱150,000 - ₱180,000 per year

    Be in good hands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future...