
Product Engineer
22 hours ago
Product Engineer
The Product Engineer is responsible for providing pre-sales technical consultation, design, and recommendation for smart home solutions. The role also involves post-sales installation support, troubleshooting, and training.
Key Responsibilities
· Provide technical consultation for installation, configuration, and troubleshooting.
· Assist in designing smart home solutions based on client needs.
· Conduct product demos and technical presentations.
· Conduct site inspections and guide installers or contractors on product setup.
· Train clients and partners on using smart home devices and platforms.
· Provide feedback for product improvement and solution optimization.
Qualifications
· Diploma / Bachelor's degree / Vocational Certificate in Electronics, Electrical Engineering, Computer Engineering, Mechatronics, IT, or related fields.
· 1–3 years' experience in IoT, smart home automation, or related industries.
· Knowledge of electrical works, wiring, and device installation.
· Strong problem-solving skills with a customer-focused mindset.
· Ability to work independently and on-site when required.
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