Service Crew

5 days ago

Davao City, Davao, Philippines Davao Famous Bakery & Foods, Inc Full time ₱150,000 - ₱250,000 per year

This position is responsible to provide efficient support for sales operation activities and provide the highest exceptional customer service to increase sales and brand loyalty to the brands of the organization.

Job Duties/Responsibilities

  • Creates positive and delightful customer experience with our product and brands;
  • Performs basic inventory of all products to ensure correct and accurate data;
  • Performs product forecasting as per advised by the immediate superior;
  • Maintains cleanliness and hygiene of the store at all times;
  • Monitors and ensures complete product availability at all times;
  • Entertains and caters to customers' complaints, queries, requests, needs, suggestions, and recommendations;
  • Creates positive customer relations to build loyalty among customers;
  • Prepares reports and documentations as directed by the immediate superior;
  • Assists in monitoring competitors' marketing activities and pricing of products;
  • Assists in monitoring bad orders, left overs, and wrong forecasting and recommends process of improvements;
  • Performs related tasks as may be assigned form time to time.
  • Process and monitors customers' orders and ensures highest exceptional customer service is observed and implemented;

Job Specifications

  • High school graduate or at least college level;
  • Must have a pleasing personality;
  • Fast learner and willing to grow with the company;
  • Possess a customer service oriented mindset, trustworthy, self motivated, hardworking and a team player;
  • Comfortable working with others;
  • Good decision making, problem solving, and analytical skills;
  • Must have a good communication and written skills;
  • Highly organized and has an eye for detail;
  • With or without experience;
  • Computer literate;
  • Positive personal values and strong work ethic.

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

  • Paid training

Language:

  • English (Preferred)

Work Location: In person

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