Clinic Assistant
7 days ago
The objective of this role is to provide critical operational and administrative support to ensure the seamless, efficient, and consistent delivery of clinic services. The role serves to coordinate day-to-day activities, facilitate communication between stakeholders, and uphold service standards to maintain optimal clinic performance and client satisfaction.
Duties and Responsibilities
- Scheduling and Attendance Management - Plot work schedules for all nurses and doctors, ensuring sufficient coverage for clinic operations at all times.
- Monitor attendance and confirm that all medical staff, including relievers (nurses and doctors), are present onsite according to their scheduled shifts.
- Coordinate and raise tickets for sourcing medical staff replacements or relievers in case of absences, adhering to established protocols.
- Notify team members promptly of any schedule changes to maintain clarity.
- Ensure timely and accurate updates to the Workforce Trackers for accurate attendance records.
Background and Qualification
- Must be a graduate of BS in Nursing or other medical-related course
- At least (1) year of experience in a clinical, business operations and/or administrative role.
- Ability to thrive in a flexible work schedule environment.
- Able to work in a shifting schedule
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