Telemarketer/Appointment Setter

2 days ago

Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full time $104,000 - $130,878 per year

Telemarketer / Call Center Representative

Responsibilities:

  • Manage inbound and outbound calls in a timely and professional manner.
  • Follow scripts and guidelines when handling various client concerns.
  • Accurately gather, verify, and update client information.
  • Understand and fulfill client needs, providing education or guidance when necessary.
  • Schedule meetings and appointments as required.
  • Maintain a balance between company policies and client satisfaction in decision-making.
  • Address and resolve client concerns in the best interest of both the client and the company.
  • Record all client interactions clearly and accurately in the call center database.
  • Consistently meet or exceed personal and team performance targets

Qualifications:

  • Preferably with at least 2 years of BPO or telemarketing experience.
  • Excellent communication skills; must be articulate and conversational.
  • Goal-driven and thrives in a target-oriented environment.
  • Strong focus on achieving results and exceeding performance goals.
  • Ability to contribute in setting and achieving team and individual performance targets.
  • Team player with a collaborative mindset, working closely with management and peers to maximize client satisfaction.

Job Types: Full-time, Permanent

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • Paid training
  • Pay raise

Application Question(s):

  • Are you willing to work in Angeles City? (YES/ NO)
  • What's your expected rate per month?

Experience:

  • Telemarketer: 1 year (Required)

Work Location: In person

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