Operations Manager
3 days ago
BRESPONSIBILITIES:
Part 1–Primaryrolesofthejobwhicharemeasurableandmaybeusedas partofKPIs Leadership & Change Management
•ProvidesdirectionandstrategytoallOutletManagerstodrivegrowthintherespectivearea.
•Setgoals,monitorswork,andevaluatesresultstoensurethatobjectivesandoperatingrequirements are met, and customer requirements are met or exceeded.
•Effectively provides leadership, communication, direction and talent development to the team and encourages the development of all staff to drive overall company success.
•Systematicallycultivatesandmaintainslong-term,collaborativerelationshipwithkeystakeholders and work closely with other Departments to achieve mutual goals.
•KeepsabreastwithcurrentissuesaffectingBranchesanddevelopsstrategiestoaddressthese issues.OutletOperations
•Leadership and direction to the Department by assisting the VP of Operations with thedevelopment of long range and annual plan, including forecasting and budgeting preparation.
•Direct and oversee operations activities and personal by guiding employees in achieving the goals and objective of the Company. Monitor performance of retail operation, implement improvement plan when necessary.
•Reviewexistingandestablishnewpoliciesandprocedurestostreamlineactivitiesandstandards to meet operational needs and requirements.
•Providenecessarytrainingtostafftoenhanceskillsandperformance.
•Collaborate with other departments to enhance business systems or processes, such as customer service, logistic / supply chain and academy
•Plan,propose,adoptandimplementphysicalpresencestrategies.
•Carry out periodic analysis / study on outlets that covers cost effectiveness, COGS, Wastages, LaborCost, Utilities, Sales / Product Mix, Service Time, Productivity and etc.
•Ensure to review processes periodically & take measures for fraud prevention, tighten security and safety
Job Type: Full-time
Benefits:
- Additional leave
- Employee discount
- Health insurance
- Opportunities for promotion
- Promotion to permanent employee
Work Location: In person
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