Team Leader-Operations

1 week ago

Ayala Alabang, National Capital Region, Philippines Coforge Full time ₱900,000 - ₱1,200,000 per year

Role: Team Leader Operations

Experience: 6 years with at least 2 years experience in a supervisory role or similar

Skills: Excellent organizational, communication, leadership and decisive decision-making skills

Location: Muntinlupa, Philippines

We at Coforge are hiring Team Leader for Operations with the following skillset:

  • Responsible for monitoring individual and team productivity and quality and providing feedback to management.

  • Provides daily management, coaching and feedback to staff through account reviews, monitors and side-by-sides.

Identifies specific improvement opportunities.

  • Partners with Contact Center management to create specific action plans that address improvement opportunities for the lines of business.

  • Provides feedback to Contact Center management spec his/ her direct reports who are supervisors.

  • Coordinates the training of new hires.

  • Manages the up-of staff, ensuring staff has a full understanding of depart procedures as well as individual job responsibilities, goals, and performance standards.

  • Promotes teamwork and ensures the cross training of employees.

  • Communicates to higher management the constructive suggestions of employees, while at the same time communicating to employees the policies, practices, objectives, and progress of the program.

  • Identifies and implements work efficiencies through process improvement techniques.

  • Demonstrates mastery of all area equipment and related non-exempt responsibilities.

  • Performs all work in accordance with established health and safety procedures.

  • Exercises leadership as well as technical supervision of the assigned employee group.

  • Provide assistance in assigning, monitoring, and reviewing the progress and accuracy of work.

  • Performs personnel tasks for the team such as exception time reporting, monthly performance reviews, timely, candid, constructive performance feedback and coaching, corrective counselling, and training.

  • Team Leader Operation

    1 week ago

    Ayala Alabang, National Capital Region, Philippines CNX Full time ₱900,000 - ₱1,200,000 per year

    Job Title:Team Leader OperationJob DescriptionThe Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Essential Functions/Core Responsibilities Responsible for the day-to-day supervision...

  • Team Leader Operations

    1 week ago

    Ayala Alabang, National Capital Region, Philippines CNX Full time ₱1,200,000 - ₱2,400,000 per year

    Job Title:Team Leader OperationsJob DescriptionThe Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Essential Functions/Core Responsibilities Responsible for the day-to-day...

  • Team Leader

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines Cobden & Carter International Full time ₱900,000 - ₱1,200,000 per year

    Job Title: Team Leader As a Team Leader, you will be responsible for managing a team of consultants and ensuring the successful delivery of projects for our clients. You will be the main point of contact for our clients and will work closely with them to understand their needs and provide customized solutions. This is a full-time, permanent position based...

  • Team Leader

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines Metro Combined Logistics Solution, Inc Full time ₱104,000 - ₱130,878 per year

    Atleast Senior high graduate/College levelWith at least 1 year experience as Team LeaderHas knowledge in Warehousing and LogisticsCan handle Daily operationWilling to start ASAPWilling to be assigned in Tunasan, Muntinlupa.Job Type: Full-timePay: Php695.00 per dayBenefits:Health insuranceWork Location: In person

  • Team Leader

    6 days ago

    Ayala Alabang, National Capital Region, Philippines RSD Human Resource Management Consultancy Full time ₱300,000 - ₱633,600 per year

    2 years of experience as a Team Leader in BPOWith experience in handling Financial Fraud accountGood English Communication skillsJob Type: Full-timePay: Up to Php53,000.00 per monthAbility to commute/relocate:Alabang: Reliably commute or planning to relocate before starting work (Required)Experience:Team Leader: 2 years (Required)Financial Fraud: 1 year...

  • Team Leader

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines Pure Living Wellness International Inc Full time ₱216,840 per year

    We are seeking a dynamic and results-driven individual to join our team as a Sales Team Leader. The ideal candidate will have a proven track record in sales management, with experience in house-to-house selling, particularly in the telecommunications sector. As a Sales Team Leader, you will be responsible for leading and motivating a team of sales...

  • Team Leader

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines RSD Human Resource Management Consultancy Full time ₱504,000 - ₱636,000 per year

    QualificationsBachelor's degree or 2nd year college undergraduateAt least 2–3 years of experience in a supervisory or team leader role, preferably in the banking or financial services industry.Excellent leadership, people management, and coaching skills.Strong communication, analytical, and problem-solving abilities.Job Type: Full-timePay: Php42,...

  • Operations Team Leader

    1 week ago

    Ayala Alabang, National Capital Region, Philippines Electrodry Full time ₱450,000 - ₱600,000 per year

    YOU DESERVE THE BEST - Enjoy these PerksComprehensive day 1 HMO with 10K medical reimbursementAdditional HMO coverage for your family + dental coverageFree annual Flu vaccineContinuous career development and certificationsTravel & training opportunity overseasRegular awards and recognitionsComprehensive life insurance24 Paid time offs (with Annual leave...

  • Team Leader – B2B Banking

    16 hours ago

    Ayala Alabang, National Capital Region, Philippines Nezda Global Full time ₱900,000 - ₱1,200,000 per year

    Role:Team Leader – B2B Banking & FinanceLocation:Alabang, Muntinlupa SiteSchedule:Night ShiftWork Set-up:On Site - Training for 6 months, WFH - After TrainingEmployment Type:Full Time and Direct HireAbout the RoleWe are seeking a dynamic and experiencedTeam Leaderto manage a high-performing team supportingB2B banking and financial operations. The ideal...

  • Accounts Payable Team Leader

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines NETFORCE INTERNATIONAL INC. Full time ₱250,000 - ₱300,000 per year

    KEY DUTIES AND RESPONSIBILITIES:Scope Of Responsibilities:A. Accounts Payable OperationsOversee and review invoices, check vouchers, and supporting documents prepareed by AP Assistants.Ensure proper cost allocation of expenses to the correct project, cost center, and general ledger account.Verify completeness and accuracy of project-related payables before...