Claims Coordinator
6 days ago
Now Hiring: Property Damage Coordinator
Location: Ortigas
Industry: Insurance / Claims Management
About the Role
We are looking for a Property Damage Coordinator to manage auto property damage claims from filing through settlement. You will serve as the main point of contact for clients, insurance adjusters, repair shops, and rental car providers to ensure smooth and timely claim resolution.
Key Responsibilities
File first-party and third-party auto property damage claims
Coordinate rental car arrangements with insurance companies and partners
Communicate with insurance adjusters for regular claim updates
Proactively update clients on claim progress and timelines
Collect, follow up, and submit required documents
Track vehicle repairs with body shops
Maintain accurate and updated claim notes in HubSpot
Notify billing team once settlements are received
Qualifications
1–2 years experience in insurance, claims, or account management
Auto property damage claims experience is required
Excellent written and spoken English
Strong organizational and multitasking skills (handling up to 50 claims)
Professional phone and email communication
Proficient with CRM tools, Google Workspace, and insurance portals
Paralegal background is a plus but not required
Performance Metrics
Claim cycle time and closure rate
Client satisfaction (CSAT/NPS)
Timely client follow-ups and SLA compliance
Accuracy of submitted documentation
How to Apply
Send your CV or resume to:
Join our team and help deliver efficient, client-focused claims support.
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