Customer Service Representative

2 days ago

Manila, National Capital Region, Philippines M365Connect Full time ₱250,000 - ₱500,000 per year

Customer Service Representative - IT Outreach Specialist

Location: Remote | Job Type: Full-time

About Us: At M365Connect, we specialize in connecting elite Microsoft professionals with leading European IT companies. Our commitment to delivering exceptional service and innovative recruitment solutions drives us to excel. Join us in shaping the future of IT recruitment and building strong, professional networks.

The Role: We are seeking a motivated and tech-savvy Customer Service Representative to join our outreach team. This role is crucial in maintaining and expanding our client base by engaging with top-tier IT companies and skilled Microsoft freelancers across Europe. Your mission will be to initiate contact, foster relationships, and articulate our unique value proposition to both potential clients and candidates.

Key Responsibilities:

  • Conduct cold calls and outreach efforts to potential IT clients and freelancers, explaining our services and the value we bring.
  • Maintain a high level of professionalism and resilience, continuing to engage prospects despite challenges or initial rejections.
  • Utilize excellent English communication skills to clearly convey messages and foster relationships.
  • Manage communications across multiple channels, ensuring all interactions align with our brand and service standards.
  • Collaborate with recruitment and marketing teams to align strategies and enhance outreach effectiveness.
  • Demonstrate a high awareness level of industry trends to effectively engage with tech-savvy clients and candidates.

Requirements:

  • Proven experience in customer service, particularly in making cold calls and conducting client outreach.
  • Exceptional command of the English language, both written and spoken.
  • Strong ability to handle pressure and maintain motivation, even when faced with challenges or no response.
  • Tech-savvy, with a keen understanding of IT and recruitment industries, especially in the context of Microsoft technologies.
  • Excellent interpersonal skills, with a talent for building relationships and influencing decision-makers.

What We Offer:

  • A competitive salary and benefits package.
  • A supportive environment that fosters professional growth and development.
  • The opportunity to work with major IT companies and talented freelancers across Europe.
  • A culture that values persistence, resilience, and a positive attitude in the face of challenges.

How to Apply: Interested candidates should submit their resume along with a cover letter detailing their experience in customer service and outreach, particularly within the IT or recruitment sector. Please send your application to by clicking the apply button

  • Customer Service Representative

    2 days ago

    Manila, National Capital Region, Philippines FNT CLOTHING CORP. Full time ₱250,000 - ₱450,000 per year

    A customer service representative in an e-commerce company is responsible for providing high-quality customer support to customers who are shopping or have shopped on the company's online store. The role requires excellent communication skills, both written and verbal, as well as strong problem-solving skills and a customer-centric approach. The job...

  • Customer Service Representative

    2 days ago

    Manila, National Capital Region, Philippines Remote VA Full time ₱200,000 - ₱250,000 per year

    Job Title: Customer Service Representative (Amazon Experience) – Remote, Full-TimeJob Description:We are looking for a highly skilled and personable Customer Service Representative (CSR) with previous Amazon experience to join our growing remote team. This is a full-time, permanent position designed for someone who is fluent in English, quick-thinking,...

  • Customer Service Representative

    2 days ago

    Manila, National Capital Region, Philippines Elevate Calls Full time ₱200,000 - ₱250,000 per year

    Customer Service Representative - Healthcare Accounts (AthenaOne EMR)Company: Elevate Calls Inc.Location: Permanent Work From HomeJob Type: Full-time Elevate Calls Inc, seeking a dedicated and experienced Customer Service Representative to join our team. The ideal candidate will have proficiency in handling healthcare accounts, specifically with experience...

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines ALL ASIA MANPOWER SERVICES, INC. Full time ₱250,000 - ₱500,000 per year

    About the role We are seeking a talented and enthusiastic Customer Service Representative to join our dynamic team at ALL ASIA MANPOWER SERVICES, INC.'. This is a full-time position based in Metro Manila, providing exceptional customer service through non-voice channels.What you'll be doingResponding to customer inquiries and requests via email, chat, and...

  • Customer Service Representative

    6 days ago

    Manila, National Capital Region, Philippines M365Connect Full time ₱250,000 - ₱500,000 per year

    About the job Customer Service Representative - IT Outreach Specialist Customer Service Representative - IT Outreach SpecialistLocation: Remote | Job Type: Full-timeAbout Us:At M365Connect, we specialize in connecting elite Microsoft professionals with leading European IT companies. Our commitment to delivering exceptional service and innovative recruitment...

  • Customer Service Representative

    2 days ago

    Manila, National Capital Region, Philippines Rippedboxstation Full time ₱15,000 - ₱30,000 per year

    Position: Customer Service RepresentativeNumber of hours: 10-20 hours/week, Night shiftJob duration: Project-basedWork Location: Onsite; Lagro, Quezon CityTasks required:Answer incoming messages/tickets and conduct follow ups on customers with inquiriesAttract potential customers by answering product and service questions and suggesting information about...

  • Customer Service Representative

    2 days ago

    Manila, National Capital Region, Philippines Remote VA Full time ₱200,000 - ₱250,000 per year

    Job Title: Customer Service Representative – Apparel eCommerceLocation: Remote Employment Type: Full-Time Work Hours: 9AM-5PM ESTJob Overview:We are seeking a detail-oriented Customer Service Representative with strong professional writing skills, excellent spoken and written English, and the ability to effectively communicate with customers. This role...

  • Customer Service Representative

    12 hours ago

    Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱216,000 - ₱295,200 per year

    URGENT HIRING: Customer Service Representative (Healthcare Account) Work Location: Bridgetown, Quezon City Earn up to Php 24,600 PackageWe're looking for passionate and driven individuals to join our Healthcare Account as Customer Service RepresentativesThis opportunity is open for Fresh Graduates and those with No BPO Experience. Recruitment...

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines 360training Full time ₱250,000 - ₱500,000 per year

    We are seeking a dedicated and customer-focused individuals to join our team as Customer Service Representatives. In this role, they will be responsible for receiving, initiating, documenting, and handling product/services-related transactions over the phone, chat, and email with customers. Their primary objective will be to effectively respond to client...

  • Customer Service Representative

    2 days ago

    Manila, National Capital Region, Philippines 360training Full time ₱250,000 - ₱500,000 per year

    We are seeking a dedicated and customer-focused individuals to join our team as Customer Service Representatives. In this role, they will be responsible for receiving, initiating, documenting, and handling product/services-related transactions over the phone, chat, and email with customers. Their primary objective will be to effectively respond to client...