Technical Support

Key Responsibilities:Respond to customer inquiries and resolve technical issues via phone, email, or chatProvide excellent customer service and ensure customer satisfactionTroubleshoot and diagnose technical problems using available tools and resourcesDocument customer interactions and issue resolution in a ticketing systemCollaborate with internal teams to...

Key Duties & ResponsibilitiesProvide endpoint technical support (desktops, laptops, POS, MMS, AX, networks, PABX, PABGM, ELV systems).Serve as first-level contact for IT issues and coordinate with vendors for additional support.Log all issues/activities in MISD ticketing system with proper documentation.Diagnose and resolve endpoint and connectivity issues...

A Technical Writer contributes to technical support documentation, and instruction manuals, reducing synthesizing material into concise language for users and customers to fully understand; delegates tasks to other writers and editors or corrects copy; studies user feedback for improvement opportunities; and revises and rewrites existing content, editing and...

Job DescriptionDiagnose and troubleshoot network, computer system, hardware, and software failures.Provide technical support to customers for the company's software products and application systems.The primary focus of the role is to ensure that any issues with the systems are efficiently resolved, to minimize disruption of operation.Provide dedicated...

Duties and Responsibilities Creates, organizes and maintains documentation across multiple IT domains including: • IT Operations • IT Finance • IT Logistics • Program Management Office (PMO) Documents and maintains all technical processes, policies, and workflows and ensures accessibility, and compliance with organizational standards such as ITIL and...

Provide 1st and 2nd level application support for internal systemsReceive, log, and resolve issues raised by end-users via ticketing system, email, or phonePerform root cause analysis and escalate issues to developers when neededConduct user acceptance testing (UAT) support during deployments or upgradesDocument issues, resolutions, and known errors in a...

As a SAP Application Support, you will be a key member of the IT- ERP Support team, serving as the primary technical interface for all ERP-related issues. You will provide day-to-day support for system access, minor errors, configuration concerns, and other technical issues. This role is responsible for triaging and resolving technical problems, coordinating...

Position OverviewWe are seeking a detail-oriented Excel Database Support Specialist to provide technical support and maintenance for business-critical Excel applications that interface with MS SQL databases and utilize VBA macros. This role will serve as the primary point of contact for troubleshooting, optimizing, and enhancing Excel-based business...

JOB DESCRIPTION:Promote complete product lines to new and existing clients, and check requirements in detail before submitting an offer.Organize client visits/schedules.Search for new clients who will benefit from company products or services and develop long-term relationships with clients.Conduct technical presentations of products to clients, submit...

We're a bold start-up in the agrochemical and agriculture space with big vision and strong ideas. At Ezertech, we're not just here to compete — we're here to make a real difference in the industry. Our mission is to support farmers and agribusinesses through innovative solutions, fresh thinking, and purposeful action.If you want to join a company committed...