Business Development Assistant

2 hours ago

Olongapo City, Central Luzon, Philippines 24x7 Direct Full time ₱35,000 per year

This is a remote position.

Key Responsibilities:

Customer Communication (approx. 70% of role)

  • Respond promptly to customer inquiries via Facebook, Instagram, SMS, and GoHighLevel
  • Send quotes and follow-up messages
  • Answer questions and explain service packages clearly and confidently
  • Handle difficult clients professionally and escalate when necessary
  • Process refunds and manage rebookings or cancellations
  • Manage Google review workflow

Scheduling & Logistics

  • Ensure daily schedules are fully optimised
  • Create and maintain run sheets or task sheets
  • Assign jobs efficiently and optimise travel or workflow
  • Reschedule tasks when delays occur and block urgent jobs as needed

Administrative & Operational Support

  • Generate invoices and follow up on payments
  • Request and track Google reviews
  • Provide weekly KPI updates
  • Track revenue and conversion rates
  • Maintain and update the CRM system
  • Coordinate product orders and deliveries
Requirements
  • Minimum of 2-3 years of experience as a Business Development Assistant, Appointment Setting, or similar roles
  • Excellent verbal and written communication skills
  • Process-oriented with the ability to manage multiple tasks simultaneously
  • Experience in various software including:
    • Microsoft Office (Word, Excel, PowerPoint)
    • CRM, GoHighLevel, Softphone, HubSpot
  • Proactive, results-driven, and efficient
  • Extremely client-oriented, a terrific communicator, and a dynamic closer
  • Strong attention to detail and highly organised
Work Environment & Expectations 

While this is a work-from-home position, it is important to note that this is a full-time role—not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment. 

 This role requires: 


• Discipline and commitment to set working hours (strict shift times, not flexible) 


• Use of time tracking software during work hours 


• Active participation in team and client calls with your camera ON 


• Consistent availability and responsiveness throughout your shift 


• Treating this as a long-term, full-time job—not a side gig or freelance task 

 Payroll is processed bi-monthly. 

We're looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you're seeking stability and a team that appreciates reliability, we'd love to hear from you.

Benefits 1.   Monthly Salary: Php35,000
 2.   Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month
3.   You will be paid extra for overtime and Philippines public holidays
4.   Probation: 6 months and after Probation
  • 10 days annual leave credits
  • 5 days of sick leave
5. HMO Offered after 6-month probation
 6. 13th Month Pay after 30 days
7. Annual Salary Review
8. Laptop provided after 30 days
9. Permanent work-from-home role. You will have to use your own internet.
10. SHIFT TIMES: 6 AM to 3 PM Philippine time, Monday to Friday

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