Technical Business Analyst

23 hours ago

Makati City, National Capital Region, Philippines KPMG R.G. Manabat & Co. Full time ₱900,000 - ₱1,200,000 per year
Purpose:

The Business Analyst plays a key role in bridging the gap between business needs and technology solutions. This role is responsible for analysing business processes, identifying areas for improvement, and translating business requirements into clear, actionable insights and documentation. The goal is to support data-driven decision-making and help deliver effective solutions that align with strategic objectives.

Key Responsibilities:

Business Analysis & Solution Design:

  • Gather and analyse business and technical requirements from stakeholders.
  • Conduct workshops and interviews to validate business processes and uncover improvement opportunities.
  • Create and maintain detailed documentation including process flows, functional specifications, and user stories.
  • Understand existing processes and create AS-IS and TO-BE process flows.
  • Collaborate closely with developers, solution architects, and project teams to ensure alignment between requirements and technical solutions.

Quality Assurance & Testing:

  • Act as a key participant in testing activities across projects, including test planning, execution, and defect tracking.
  • Develop and maintain test cases and scenarios based on functional requirements.
  • Support User Acceptance Testing (UAT), ensuring deliverables meet business needs before deployment.
  • Ensure digital solutions are released with minimal defects and in alignment with firm standards and expectations.

Project & Delivery Support:

  • Contribute to successful delivery of digital initiatives by supporting project lifecycle activities from initiation to deployment.
  • Apply innovative problem-solving to remove roadblocks and improve service value.
  • Ensure digital delivery adheres to firm-wide standards, including policies, security assessments, and governance frameworks.

Process Improvement & Innovation:

  • Identify opportunities for automation and efficiency within existing business processes.
  • Provide insights and recommendations that lead to continuous service improvements.
  • Monitor solution performance post-implementation and support enhancements where necessary.
  • Stakeholder Management & Communication:
  • Build strong relationships with business users and technical teams to ensure collaborative delivery.
  • Provide clear, timely communication to stakeholders and leadership.
  • Act as a trusted advisor, offering strategic insights and data-driven recommendations.
Skills:
  • Experience with testing tools and methodologies (manual or automated).
  • Strong understanding of both business and system analysis techniques.
  • Proficiency in writing functional specifications, process documentation, and user stories.
  • Familiarity with project delivery methodologies (e.g., Agile, Scrum, or Waterfall).
  • Strong communication and stakeholder management skills.
  • Ability to interpret and analyse data, processes, and systems for improvement.
  • AI project experience or artificial intelligence expertise.

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