Customer Sales Representative

7 days ago

Mandaluyong City, National Capital Region, Philippines EasyPC Full time ₱250,000 - ₱500,000 per year

EasyPC is a brand in the Philippines specializing in computer hardware and accessories. The brand offers a broad selection of desktops, laptops, components, peripherals, and networking equipment for both consumers and businesses. Known for their expert advice and customer service, EasyPC brand aims to provide quality products and support at competitive prices for a satisfying shopping experience.

Tech It Easy Business Services, Inc., carrying the EasyPC brand, a leading retailer of computer hardware and accessories in the Philippines.

Job Responsibilities:

Primary Functions:

  • Convert online inquiries and leads into successful sales.
  • Collect and validate complete and accurate customer data
  • Process customer orders through official channels up to payment verification
  • Endorse confirmed orders to retail store for order processing, fulfillment and delivery.
  • Prepare and submit daily sales and. activity reports (EOD Reports).

Secondary Functions:

  • Provide online customer support for aftersales concerns, warranty claims, and service inquiries.

Skills and Competencies:

  • Strong Salesmanship – ability to influence and persuade customers, upsell/cross-sell products, and close sales effectively.
  • Customer Service Excellence – demonstrates professionalism, empathy, and responsiveness in handling customer needs and concerns.
  • Product and Technical Knowledge – in-depth understanding of EasyPC products, services, and technical specifications to provide accurate and helpful recommendations

Job Types: Full-time, Fixed term

Contract length: 6 months

Benefits:

  • Additional leave
  • Company events
  • Employee discount
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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