IT Security Engineer
7 days ago
RESPONSIBILITIES:
- Manage IT security incident handling and coordinate response efforts.
- Collaborate with IT and security teams to ensure compliance with security policies
- Stay updated with the latest technologies related to IT security, propose improvements, and implement necessary changes and adjustments.
- Manage and monitor all installed systems and infrastructure for overseas offices.
- Plan, execute, and monitor projects from initiation to closure
- Conduct troubleshooting, diagnostic, or technical support procedures.
- Engage and communicate effectively with global stakeholders across departments and regions
- Provides physical or remote support to all system users and escalates issues to a higher level of support when needed.
- Manage and monitor incidents and requests throughout their lifecycle in the form of IT Tickets.
- Recognize solutions, document procedures, and maintain knowledge database content up to date.
- Observe Excellent Customer Service etiquette in handling user's inquiries and request.
- To provide training and guidance to Junior IT Engineers
REQUIREMENTS:
- Graduate of BS in Computer Engineering, Computer Science, and Information Technology.
- With 5–10 years of experience in IT roles, focusing on IT Security, and proficient in Network and Server Administration as well as AWS computing.
- Knowledge of ISMS and ISO/IEC 27001 is considered a plus.
- Demonstrated expertise in vulnerability intelligence gathering and executing coordinated incident response operations.
- 3+ years of experience in project management, with the ability to propose innovative solutions and drive continuous improvement in security operations.
- Strong understanding of IT Service Management principles, ITIL certification is a plus, but not required.
- Must have experience with Microsoft 365 administration like Exchange, Teams, SharePoint, and Azure Active Directory.
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